Ratings based on 39 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 9, 2017
Good hotel with a great staff. It was warm and friendly and in a good location that was close to the restaurants and mall. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Orland park,IL

nice hotel!

Posted Dec 6, 2016
Pros: comfortable hotel!
I recommend to everybody. I had a nice time there and I got a nice service!
2 out of 5
by A verified traveler

disappointing and over priced

Posted Nov 19, 2016
Overpriced, property needs to be refreshed appeared worn and tried. Room was next to elevator and could hear it through bedroom wall all night. Disappointing for a Hilton Property.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Location!!

Posted Oct 31, 2016
Location: movie theater across the road, several good restaurants, dave and busters...loved the location
Have never been to Orland park before and knew nothing of the area, booked this place to get somewhat close to Chicago, the staff here was very friendly and accommodating, rooms were very clean and it was a great location!! close to everything and still made it to Chicago in a reasonable time. The breakfast wasn't very good, but we would still stay here again without hesitation. (we would just skip the breakfast)
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Oct 6, 2016
Location: Safe location, lots of stores and places to eat.
The bath tub needs a non-skid mat. It is slippery. The tiles are slippery when wet. The suite is comfortable.
2 out of 5
by A verified traveler from WI

Uninformed.

Posted Sep 19, 2016
One of the worst hotels I've stayed at with no concern for their guests. Was not made aware of additional holding charges for authorization of the hotel room not that the pool is out of service. When you book a hotel specifically with a pool and hot tub its displeasing to find out when you walk down the pool that's it's closed. Was not even made aware upon check in. Breakfast is also bad.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Hotel Stay

Posted Aug 4, 2016
Very friendly and helpful staff Great breakfast and happy hour in evening Very busy hotel, was a little loud in hallways due to doors slamming and kids running, but just first night (Friday) doors slam hard and could use door closures to prevent slamming Would recommend having coffee as most have hot coffee available at all hours sat in lobby relaxing and that would have been enjoyable Would recommend as this was otherwise exceptional, also within walking distance to several good eating establishments Well Done!!
3 out of 5
by A verified traveler from Chicago

Close to theater, resturants & stores.

Posted Jan 21, 2016
Sofabed very uncomfortable, check-in delayed, by 30 minutes. Pool area very small. Housekeeping staff awesome, front desk personal horrible! Along with food service staff, one person in particular!
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Convenient hotel

Posted Dec 29, 2015
The hotel foyer and fitness center were nice, but the rooms were quite dated. Two out of the five nights I was there, the housekeeping staff either didn't make the bed or provide me with additional towels (although they removed all the towels that morning). The front desk staff was quite friendly and the location was great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fair hotel

Posted Dec 4, 2015
Nice staff. Clean lobby. Unresponsive to housekeeping requests. A little overpriced for a old smoke smelled room.