Ratings based on 676 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago
Love it!! Best hotel and wonderful staff!Posted Oct 6, 2015
It was our anniversary.. and needed a night out on the town with hubby and no kids!... Alway a great place to stay!
for Everyoneby A verified traveler from Knoxville, TN
Last minute booking, SUPER nice hotelPosted Sep 28, 2015
Location: We had a vehicle so getting around was not an issue. Hotel shuttle can also take you to train station which is about 15 minutes away (blue line)
I did have a 4* hotel booked at O'Hare but my husband found this one and we changed hotels last minute. SO glad we did! Very clean, modern and the bedding was heavenly. There is even a TV in the bathroom mirror which my daughter found amazing. The room was spacious (we had 2 queens) and the bathroom was also very large. Previous reviews had horrible things to say about the onsite restaurant but we had no problem at all. We got there at 1:00, told them we had to catch a shuttle at 1:45 and they were super fast and friendly, not to mention the food was excellent. There is a lot of construction going on so I know when we return, the surrounding area will be more busy. I will definitely look for this hotel brand in other cities.
for Everyoneby A verified traveler from san antonio, tx
greatPosted Sep 16, 2015
Very clean, nice staff, comfortable bedding, enjoyed my stay a lot.
for Everyoneby A verified traveler from Crest Hill, IL
Anniversary get awayPosted Aug 30, 2015
Pros: Friendly staff, romantic, great on site dining, modern luxury.
Location: near well known shopping mall, popular restaurants, nearby freeway and major highways are very accessable.
For our anniversary, our work schedules prohibited a few days away. This is how we usually celebrate. I needed to find some thing relatively close to our home as a surprise. I wanted something that could be practical and romantic. I have been in many types of hotels, one with Louis 14th furnishings, as well as one with a hot tub in the room. I checked on romantic hotels nearby and liked what I read about Arista. So I booked the room. It was a usual king bed type room. When we arrived, the staff was very friendly and helpful. The room was more luxurious than we expected. it was modern and luxurious. The bathroom was over the top with frosted glass between the deep bathtub and the bedroom, and frosted glass doors and panels separating the commode and the shower from the vanity and bathtub. The vanity mirror had a TV screen in it. There were multiple dining locations and 24 hr room service. I would recommend it for longer stays. The rooms are very quiet. I really didn't hear any noise from the hall or the outside, including he thunderstorm that came through in the morning. We hadn't realized that it was storming until we opened the curtains. I would also recommend it for the businessman as the room was tech friendly. I will stay there again happily.
for Everyoneby A verified traveler
Posted Aug 26, 2015
Pros: The facilities, from the restaurant, to the health club, to the hotel itself were all excellent
I was impressed with every aspect of the hotel and the staff
for Everyoneby A verified traveler
Posted Aug 8, 2015
Only complaint was the room service breakfast wasn't great. Other than that, the hotel lived up to our expectations.
for Everyoneby A verified traveler from Napierville, IL
Family along for a work tripPosted Jul 29, 2015
Everyone was absolutely fantastic! We always felt welcome. The rooms were very clean. There were some places you could walk to, but not many. The hotel provided a shuttle to a gym where you could work out and have use of a pool. We didn't actually do this because my daughter fell and scraped her knee the day we were supposed to go :(, but they gave us plenty of bandages and even offered to send up ice to our room! The shuttle had other destinations as well, but I don't know what they were. Overall it was an excellent stay and we'd definitely stay here again.
for Everyoneby A verified traveler from Minnesota
Modern influenced theme.Posted Jul 22, 2015
Hotel was clean and featured a modern deceptive theme. Staff was willing to help and quick to assist in anyway. Would stay again, for sure.
for Everyoneby A verified traveler from TX
Nice stay in NapervillePosted Jul 12, 2015
Great staffs, great room condition. Will stay in this hotel next time when I go back to Chicago even if it is about 45 mins from downtown Chicago.
for Couplesby Heidi
Posted Jul 7, 2015 on Hotels
Nice hotel, could use some new furniture in the living area. For the price I paid for a suite.