The Chicago Hotel Collection - Magnificent Mile

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Primary image
42-inch flat-screen TV with cable channels, Netflix, iPod dock
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of The Chicago Hotel Collection - Magnificent Mile

The Chicago Hotel Collection - Magnificent Mile

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
166 E Superior Street, Chicago, IL, 60611

Explore the area

  • Popular LocationGrant Park18 min walk
  • Popular LocationNavy Pier6 min drive
  • Popular LocationChicago Riverwalk7 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)40 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, The Chicago Hotel Collection - Magnificent Mile is in Downtown Chicago, a neighborhood in Chicago with good shopping. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Water Tower Place. Looking to enjoy an event or a game? See what's going on at Soldier Field or United Center. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Northwestern Memorial Hospital - 2 min walk
  • Ann and Robert H. Lurie Children's Hospital - 3 min walk
  • Grant Park - 18 min walk
  • Navy Pier - 6 min drive
  • Chicago Riverwalk - 7 min drive

Getting around

  • Chicago Station (Red Line) - 7 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • Corner Bakery - 2 min walk
  • The Capital Grille - 3 min walk
  • Giordano's Pizzeria - 3 min walk
  • Rosebud on Rush - 3 min walk
  • Silver Spoon Thai Restaurant - 3 min walk

About this property

The Chicago Hotel Collection - Magnificent Mile

Art Deco Chicago hotel in Downtown Chicago, walk to Water Tower Place
A 24-hour fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
The Chicago Hotel Collection - Magnificent Mile offers 216 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 70 per day)

Things to do

  • 24-hour fitness center

Family friendly

  • Microwave (on request)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 8 percent
  • Resort fee: USD 38.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 70 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago MileNorth
MileNorth
MileNorth Chicago
MileNorth Hotel
MileNorth Hotel Chicago
Affinia Chicago Hotel Chicago
Affinia Hotel Chicago
Chicago Affinia Hotel
Cambria Hotel Chicago Magnificent Mile
Cambria Chicago Magnificent Mile
Cambria Hotel Magnificent Mile
Cambria Magnificent Mile
Cambria Hotel Suites Chicago Magnificent Mile
Hotel 166
Hotel Audrey
Cambria Hotel Chicago Magnificent Mile

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 554 out of 1027 reviews
5 - Excellent 54%
Rating 4 - Good. 287 out of 1027 reviews
4 - Good 28%
Rating 3 - Okay. 93 out of 1027 reviews
3 - Okay 9%
Rating 2 - Poor. 50 out of 1027 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 1027 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Had a terrible stay here. Was charged an additional $131 as an amenity fee for early check in and then wasn't allowed to check in until 4pm anyway. Key card deactivated everytime we left so we constantly had to go back to the desk. No breakfast available and hotel restaurant is closed. Staff were unhelpful and only 1 person actually seemed to know how to do their job. Seriously worst hotel stay I've ever had.
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
The amenity fee was for 3 bottles of water and soda daily and a gym we didn't even use. Construction noise was extremely upsetting and wasn't mentioned in the listing and was greatly understated when we arrived. I have a video of how bad it was in our room at 9am. The AC unit made a constant clicking noise when it was not on, could not sleep because of it. Some staff were friendly, others were passive aggressive, specifically the bald white dude. The whole waiver signing thing was kind of shady. Double charged for taxes and fees. Would not stay here again.
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with family and small children
No food on premises , breakfast NOT included, you really have to stop with this covid excuses but that’s just another way to save $$$ ,$750 for 2 rooms ($70 valet parking) and NO breakfast NOT worth it,,,shower tub not cleaned up hair left from previous guests and 8:30am construction noise on hotel 🏨
Stayed 1 night in Jun 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedsheets were stained with human waste. When bedsheet replacement was requested, the Guest was advised to retrieve bedsheets and change the bed themselves due to staff shortages. Airflow in the room was nonexistent, with A/C only available in the hallway. Overall cleanliness (surfaces, floor carpet) was not satisfactory and concerning.
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodative.
Stayed 2 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
6/10 They should work on fixing the phone and shower heads. Also, having the guest schedule cleaning earlier. Also, getting some materials for the ice machine. Or just get a new machine that you can push and the ice falls out.
Stayed 5 nights in Jun 2022

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our friends' room didn't have any cold water! They only could get hot water in the shower but it was too hot to shower in. Our room had hot and cold water, but the AC was set so that the lowest temperature possible was 68 degrees. That's fine for the day when we aren't in the room, but at night we like to sleep cold at about 65 degrees. The "resort charge" of $35 was absolutely ridiculous! When we checked in we were given a back with three bottles of water and three cans of different soda and was told that was our amenity package. Are you kidding?! There were no other special amenities.
Stayed 1 night in Jun 2022

2/5 Poor

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too many monetary surprises. Charged daily for items that were supposed to be amenities. Front desk staff took care of issues but were not cordial about it. They gave the impression the guests were an inconvenience.
Stayed 3 nights in Jun 2022

2/5 Poor

The A/Cs broke in many units and it took days for them to move folks to different rooms and then they charged us for it.
Stayed 4 nights in Jun 2022