Ratings based on 216 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Feb 9, 2017
Booked through Expedia - great rate - great staff!
Comment from Hotel Management
Feb 13, 2017 by Lori, Hotel Management
Thank you for joining us and taking the time to share your review. We're delighted our team made you feel welcomed and your stay was a success. We look forward to your return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great looking comfortable hotel

Posted Dec 29, 2016
Pros: Staff was very helpful and friendly. The front desk helped my daughter and I obtain a great set of snacks, even though it was 1:00 am!
Cons: The ice machines on the first and third floor were broken, so we had to go to the machine on the fifth floor.
The hotel staff was very pleasant and helpful. The hotel is very clean and has been fairly recently updated, so the rooms and common areas are gorgeous as well as functional.
Comment from Hotel Management
Dec 30, 2016 by Lori, Hotel Management
Thank you for joining us during the holiday season. We're sorry to hear the ice machines let you down, but our team was accommodating. Please be assured we have a service technician out to get the machines back in order. In the meantime, we have ice available through the restaurant and front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Great location with easy access to nearby malls

Posted Dec 6, 2016
Pros: Location, easy to find and get around. Great breakfast.
Location: Close to main roads, so easy access to malls, businesses, restaurants.
The hotel was ideal for us. Clean, pleasant staff, near to the malls and located close to major roads. They served a wonderful breakfast.
Comment from Hotel Management
Dec 8, 2016 by Lori, Hotel Management
Thank you for joining us for your recent stay. We're delighted to hear you found our accommodations inviting and that our staff treated you so well. We look forward to your return visit.
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
I was very impressed with our stay. Friendly service, very clean rooms. I will look for Hotel Indigo wherever I travel.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
We're delighted your first Hotel Indigo experience was impressive and look forward to your loyalty to our brand. With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus.
5 out of 5
by A verified traveler

Surprises Surprise as Goober said!

Posted Sep 6, 2016 on Hotels
business following day near area. family took road trip exhausted. arranged overnight very accomodating in having to call back for change in room issue. friendly staff and breakfast is non traditional.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
"Golly"! Your 5 star review was the "Shazam" to our day. We're thrilled to know our service made your stay complete and you were able to start the next day relaxed & refreshed!
3 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your review. Your business is appreciated and welcome the opportunity to have you as our guest again.
4 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for joining us and taking the time to share your high marks!
5 out of 5
by Deborah from Phoenix

Posted Sep 1, 2016 on Hotels
We were there for a reunion. Location was great and room was comfortable.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Deborah, Thank you for including Hotel Indigo in your reunion plans. We love celebrating with our guests and are pleased our accommodations made for a great memory.
4 out of 5
by Kelly

Posted Aug 8, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for joining us, Kelly. There are dozens of great destinations within the Hotel Indigo family and they look forward to your visit as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2016
Great hotel, wonderful staff and the rooms are very large and comfortable. Lots of places to eat close by and very close to a couple of malls. Easy drive to RTC Great Lakes.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Our location is just one of the many reasons guests return to our hotel in addition to our comfortable guestrooms and accommodating staff. Thank you for your taking the time to share your review.