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The view from room was great! All staff we encountered were friendly and helpful. I did not like the hotel restaurant closed at midnight, kind of early for being in Chicago, but overall all was great and will stay there again.
One complaint I have is that I went down and saw that a box they was all set up for breakfast so I grabbed a couple plates and loaded them up only to find out after-the-fact from a waitress that it was $27 a plate even though it wasn’t noted any where in that area. Quite the sticker shock
Loved the fact that it is connected to the McCormick Center
Close to everything-clean-modern amenities with refrigeration coffee maker in room
Although I enjoyed my stay at the property and would’ve booked again in the future, I am disappointed in their finance department. I have not been refunded my deposit for incidentals nor have I received a call back from anyone at the property after leaving multiple messages. Furthermore, I was charged ...
This hotel is connected to the Donald E. Stephens Convention Center with a heated walkway above the street. It is very close to a O'Hare International Airport with a shuttle. It is a few blocks from the large fashion outlet mall it was a $3 Uber ride. You are all so close to the best pizza in town ...
Restaurant was ok not a lot of options. The room was clean.
Everything was very enjoyable. It was just a little awkward when we went to the restaurant as there was no one to greet customers nor was there any signage directing people to find their own seat. However, once the server came to the table, the food was good.
They have updated their technology so that many things can be handled using an I-pad.
They were in the depths of remodeling the hotel but our room was very modern and nice. It suited our needs quite well. We had one problem with the tv the first night and within minutes someone was there to fix it. We would definitely visit it again.
The location of this property was great if you need to drive to different places- which was the main reason for selecting the hotel. It's quiet and clean, although a bit dated. Overall, I was happy with my stay. The only thing that would need to be improved is the food options. You only have 2 places ...
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