Ratings based on 486 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The staff and accommodations were so welcoming!

Posted Apr 19, 2017
Pros: The staff and the rooms were great. Thank you Chrissy!
Cons: Magnifying makeup mirror needed in the bathrooms.
Location: We were there to visit the University of Chicago and it was perfect for that. It's about a 20 minute car ride from downtown Chicago.
The accommodations and staff at this location were wonderful. I were visiting the University of Chicago with my son for a campus tour and this hotel made us feel at home. The room was lovely, spacious and clean. The staff was happy, welcoming and personable. Great coffee and breakfast too. I will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Clean and convenient! Definitely recommend to students staying near University of Chicago.
Comment from Hotel Management
Apr 10, 2017 by Max (Guest service manager), Hotel Management
Thank you for taking the time to reach out. We really appreciate your review and hope you return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kalamazoo, MI

Great Hotel...Walking distance to so many restaura

Posted Apr 9, 2017
Pros: Very clean. Great location. Staff were very accommodating.
Location: Walking distance to Shore Line Train...Museum of Science and Industry....And many restaurants.
I took three of my grandchildren for a mini spring break vacation. We had an amazing time due to the location and Hotel Staff. They had a great free breakfast bar. And most important...The free shuttle service was remarkable! We are already planning our next spring break and plan on staying there again!!!
Comment from Hotel Management
Apr 9, 2017 by Max (Guest service manager), Hotel Management
We are grateful for your kind words. We are happy you enjoyed our new breakfast bar and we can't wait to have you all next spring break!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Staying here for a 2 day conference at U Chicago. Very nice hotel, clean, quiet and spacious room. Good breakfast as well. Definitely recommend it.
Comment from Hotel Management
Apr 2, 2017 by Max (Guest service manager), Hotel Management
Thank you for staying with us. We appreciate your kind words and hope you chose us again for your next conference.
2 out of 5
by A verified traveler

Posted Apr 1, 2017
Was given different room type upon arrival. Room had a terribly loud mechanical noise that recurred throughout the night - I called the front desk to have someone look at it, but the tech never came (and was of course told I couldn't move rooms because the hotel was booked). Noisy neighbors and paper thin walls. Low water pressure in shower, water temperature lacking in morning.
Comment from Hotel Management
Apr 7, 2017 by Max (Guest service manager), Hotel Management
Thank you for reaching out to us. I want to apologize for your less than satisfactory experience. It's unaccepted that our engineer did not come to your room to check on the issue. We should have done a better job as well to follow up with you. If you do decide to stay with us in the future, please do not hesitate to ask for me directly if an issue arises. Thank you, Max
5 out of 5
Recommended
for Everyone
by A verified traveler

Our go-to place in Hyde Park

Posted Mar 25, 2017
It's been decades since there was a clean, modern hotel in Hyde Park. This is it. The only down side is that the hotel doesn't allow beagles, or any other canines. Therefore, it gets an A instead of an A+.
Comment from Hotel Management
Mar 26, 2017 by Max (Guest service manager), Hotel Management
First and foremost thank you for staying at the Hyatt Place Chicago South. We are so very happy that you enjoyed your time with us. We are in fact a dog friendly hotel. However, we have a weight limit of 50 pounds. Please inquire with us before your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice, efficient hotel in the heart of Hyde Park

Posted Mar 17, 2017
The staff here is outstanding. Very pleasant and helpful. Comfortable hotel with 24 hour food and drink.
Comment from Hotel Management
Mar 19, 2017 by Max (Guest service manager), Hotel Management
Thank you for staying with us. We appreciate your kind words. We strive to do our very best and it brightens our day knowing you had a great experience. We hope to see soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 23, 2017
Nice, clean, friendly staff, close to University of Chicago Medicine. Really appreciate the shuttle to and from the hospital.
Comment from Hotel Management
Jan 23, 2017 by Max (Guest service manager), Hotel Management
Thank you so much for staying with us. We are happy that you enjoyed the shuttle service and we hope to see you next time you are in the neighborhood!
4 out of 5
by DANETTE

Posted Jan 23, 2017 on Hotels
The stay was good. I am just upset now because I paid cash when I checked out and they still took money off my debt card. Now I have to wait three days to clear my checking account. I am so upset because I specifically asked the man who checked me in if they would take money out of my account. Had I known they would do that I would have just deposited the money in my checking account. Not a happy customer.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for reaching out to us. We are happy your stay was good and we apologize for any confusion regarding your payment method. I wish we could have accepted cash upon check in, but sadly our policy requires us to secure a credit or debit card until check out. I promise that if you stay with us again we will do a much better job explaining the check in process. Thank you again for bringing this to our attention.
4 out of 5
by A verified traveler

Good stay, good hotel and room overall

Posted Jan 22, 2017 on Hotels
Friendly staff. Room was clean and liked the layout. Breakfast was OK but the earlier you take it the better. They have a valet for your car that cost 37 dlls. Area is great for a walk lots of dinning options and convenient to the Science museum.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for your response. We do our best to provide friendly service and we are happy you enjoy your breakfast. We hope that you keep us in mind when booking in the future.