The service was not Hayatt's
Posted Sep 11, 2016
They do not change the bedsheets and the pillow case a even when you ask for that, the dust is everywhere, the sink,shower and cleanliness were low, it is not what you expect from Hayatt facility.
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Thank you for your review Emad. I apologize for the overall condition in your guest room. Under no circumstances do we tolerate these conditions and please know these issues have been addressed with the team. We hope you will give us another opportunity to serve you!