Overbooked and under construction
Posted Mar 7, 2017
We arrived to find the lobby under construction and a makeshift front desk with at least 15 people in line and 2 staff. We sat at the bar to wait, only to find out other guests were being relocated to another hotel. When we got to the desk, they were going to move us too, but we insisted they honor our reservation. The manager said it would be a couple hours, but we could have a room. We went out to dinner and returned, asked for our room and were given keys. Got to room and it was occupied!! People in bed!! Went back to front desk and finally got a room of our own.