Ratings based on 5,355 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Chicago, IL

Inn of Chicago

Posted Sep 25, 2016
Lobby of hotel is gorgeous. Room is tiny with a tiny window as well. Many items need replacing and the room definitely shows its age. Outdoor patio on the highest floor is a free for all and not my style at all.
Comment from Hotel Management
Sep 26, 2016 by DOSM, Hotel Management
Dear Christian- Thank you for sharing your experience of your recent visit at Inn of Chicago. We are happy to share that the hotel will be getting some positive updates in the next few months and in 2017. We hope you visit us and experience the wonderful changes! Sincerely, Inn of Chicago Staff
3 out of 5
by A verified traveler

Posted Sep 24, 2016
Last minute booking at a reasonable price .it was what we expected.
3 out of 5
by A verified traveler from Michigan

Good value

Posted Sep 23, 2016
Pros: Location, price, rooftop deck
Cons: Finish the remodel and turn the staff elevator into a guest elevator. The wait is too long.
Location: Fantastic location in a safe area. One block off Michigan Avenue and across the street from a dunkin donuts for morning coffee.
Inn Of Chicago has a great location and offers good value for the money. The rooms and especially bathrooms are rather small and in need of remodel, but the price is typically less than other nicer hotels nearby. I visit the area frequently for work and stay here whenever the other options are unavailable or ridiculously priced. Not my favorite hotel, but one I resort to frequently.
Comment from Hotel Management
Sep 26, 2016 by DOSM, Hotel Management
Dear J- Thank you for sharing your experience of your recent visit to Inn of Chicago. We were very disappointed to read your comments regarding the property condition. We are very excited that the Inn of Chicago will undergo some positive changes in the next few months as well as in the early part of 2017. We hope that you will stay with us again and see them for yourself! Sincerely, Inn of Chicago Staff
3 out of 5
by A verified traveler from Manchester, UK

In dire and urgent need of modernisation

Posted Sep 19, 2016
Cons: The hotel needs a proper refresh and refurbishment.
Location: Good central location on East Ohio, about a five minute walk from Michigan and the river.
This hotel has obviously been around a while, and some money has been spent on renovating the ground floor to some extent. But the rest of it is rather tired and in need of some urgent renovation. The bathrooms are tiny, the rooms aren't that big, either.
Comment from Hotel Management
Sep 19, 2016 by DOSM, Hotel Management
Dear Andrew- Thank you for sharing your experience of your recent visit to Inn of Chicago. We were very disappointed to read your comments regarding the condition of the property. We are very excited that the Inn of Chicago will undergo some positive changes in the next few months as well as in the early part of 2017. We hope that you will stay with us again and see them for yourself! Sincerely, Inn of Chicago Staff
4 out of 5
by A verified traveler

Posted Sep 17, 2016
Sylvia was extremely helpful and accommodating No.
Comment from Hotel Management
Sep 19, 2016 by DOSM, Hotel Management
Dear Valued Guest- Thank you so much for staying with us! We are happy that you were comfortable and that Syvia could be of assistance to you. We look forward to your next visit to Chicago and hope that you will stay with us again! Sincerely, Inn of Chicago Staff
4 out of 5
by A verified traveler from miami fla.

I liked the proximity to great sites and dining.

Posted Sep 17, 2016
Great views from room.really liked skyline terrace.
Comment from Hotel Management
Sep 19, 2016 by DOSM, Hotel Management
Dear Charles Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We look forward to your next visit to Chicago and hope that you will stay with us again! Sincerely, Inn of Chicago Staff
3 out of 5
by A verified traveler from Beverly Hills, Michigan

Posted Sep 14, 2016
Pros: convenient to down town Chicago
Cons: air conditioner noise
air conditioner compressor to loud to sleep with....
Comment from Hotel Management
Sep 19, 2016 by DOSM, Hotel Management
Dear Paul- Thank you for sharing your experience of your recent visit to Inn of Chicago. We were very disappointed to read your comments regarding your experience. We are very excited that the Inn of Chicago will undergo some positive changes in the next few months as well as in the early part of 2017. We hope that you will stay with us again and see them for yourself! Sincerely, Inn of Chicago Staff
1 out of 5
by A verified traveler

A lot of lipstick on a pig

Posted Sep 14, 2016
All the pictures make the hotel look clean. The hallway carpets are in a horrible condition. I wish I had taken a picture!!! The bathrooms are unkempt. You get an feeling that nothing is clean!
Comment from Hotel Management
Sep 19, 2016 by DOSM, Hotel Management
Dear Valued Guest- Thank you for your review of the Inn of Chicago during your recent visit at Inn of Chicago. We were very disappointed to read your comments regarding your experience. Our Housekeeping Team is responsible for ensuring that each guestroom upholds a rigorous cleaning regiment and we ensure you that all of our guest rooms are thoroughly prepared for our guests on a daily basis. As always, we urge our guests to contact Guest Services or Management while on property if they experience any inconvenience. We are happy to share that the hotel will be getting some positive updates in the next few months and in 2017. We hope you visit us and experience the wonderful changes! Inn of Chicago Staff
2 out of 5
by A verified traveler

Not clean enough for me to return...

Posted Sep 12, 2016
Pros: The rooftop.
Cons: The rooms and hallways could be cleaned.
Location: Plenty to do (i.e.-restaurants, bars, etc.)
The front desk staff (Ian) and bartender (Juan) were very pleasant. However, the hallways were dirty, the elevators were not always functional and the rooms seemed thrown together. We found hair (not my color) on the furniture, the bathroom mirrors were out of date and had aging spots all over. Room was just ok, but had the sense that nothing was ever really "clean". The rooftop was very cool and probably the highlight. Very upset that Expedia had a higher than necessary rating...definitely misleading.
Comment from Hotel Management
Sep 13, 2016 by DOSM, Hotel Management
Dear Valued Guest- Thank you for your review of the Inn of Chicago during your recent visit at Inn of Chicago. We were very disappointed to read your comments regarding your experience. Our Housekeeping Team is responsible for ensuring that each guestroom upholds a rigorous cleaning regiment and we ensure you that all of our guest rooms are thoroughly prepared for our guests on a daily basis. As always, we urge our guests to contact Guest Services or Management while on property if they experience any inconvenience. We are happy to share that the hotel will be getting some positive updates in the next few months and in 2017. We hope you visit us and experience the wonderful changes! Sincerely, Inn of Chicago Staff
4 out of 5
by A verified traveler from Delray Beach

Perfect location close to everything

Posted Sep 11, 2016
I loved the fact that this Hotel is located in one of the best street of Chicago. Best restaurants and clubs are only steps away.
Comment from Hotel Management
Sep 13, 2016 by DOSM, Hotel Management
Dear Mario- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We look forward to your next visit to Chicago and hope that you will stay with us again! Sincerely, Inn of Chicago Staff