Posted Dec 21, 2016 on Hotels
Overall, our stay was really good apart from the fact that you had to give a lot of personal information to them to just get hooked up to the so called free wifi. You had no choice either. If you didn't give this info, you didn't get wifi. I would never again stay there because of that.
Also, house keeping staff were not informed that we were checking out and came to the room twice and woke us up.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave us a review. Our loyalty program really only requires basic information like your address & email, and has a TON of great added benefits in joining. We're sorry if you felt this was an inconvenience. Our apologies if the housekeeping team disturbed you on your date of check-out. If you would prefer not to have the room attendants knock for service, we recommend that you use the 'do not disturb' sign located on the back of your door. We appreciate your feedback and thank you for staying with us!