Ratings based on 533 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Non-refundablePosted Apr 2, 2017
At booking, stress that this hotel has a no refund policy.
for Everyoneby A verified traveler from Plainfield, IL
Nice hotel right next to Oakbrook mallPosted Mar 27, 2017
Had a great overnight stay with very friendly and helpful staff. Walk right to the mall for a day of enjoyment.
Posted Mar 26, 2017 on Hotels
Complain about the noise next door but there was people slamming doors and people being loud in the hallways.
for Everyoneby A verified traveler from Illinois
Quick stayPosted Mar 26, 2017
Staff was friendly and the room was very nice. Very accommodating for me and my pet.
by Kay from st.louid
great hotelPosted Mar 24, 2017 on Hotels
Posted Mar 20, 2017 on Hotels
mehPosted Mar 20, 2017 on Hotels
The shower door leaked to floor the set up of the bathroom is horrid. The light switch is outside bathroom so if needed at night the light wakes up the other person. The ninth floor lounge didn't know their own hours.
for Everyoneby A verified traveler
Posted Mar 13, 2017
Great stay. Staff very helpful hotel was inviting and room decor lovely
for Everyoneby A verified traveler from Chicago
6th AnniversaryPosted Mar 11, 2017
It was an awesome stay..... I spoke with lead manager Brody and his staff met me and my wife at the door with smile. I had spoken with Brody over the phone, who let me know that the accommodation for the champagne in the room were ready for us in the roo m the hospitality was excellent thank you
for Everyoneby A verified traveler from Mata
Posted Feb 27, 2017
Great. Everyone is friendly, clean rooms. Easy walk to restaurants and the mall. That's all I have to say. However, I have to keep writing, so they could submit my review.