Ratings based on 456 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, IL

Great location for shopping

Posted Mar 26, 2017
Pros: Its proximity to shopping
Cons: The breakfast choices.
Location: Woodfield Mall is literally 2 minutes from the hotel.
This was a great location for a trip to Woodfield Mall. My only "complaint" is that the hotel was down the road from a soccer complex, so the hotel was overrun with children. As a parent of children in a travel sport, normally, this wouldn't bother me, but there were so many of them! All boys. All very loud. I was woken up multiple times during the night by loud talking in the hallways and slamming doors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
I like this hotel!Clean room and enjoy peoples on reception.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Great no problems
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Updated beautiful Hotel close to shopping

Posted Nov 25, 2016
The hotel is beautiful. However it is far from the airport. They have a preferred taxi with a great rate but we didn't know until we left. One of the staff men was hard to understand and he didn't understand us. The restaurants were closed when we were there, not sure why. No menus of restaurants available in room or online. They had a "Horror Show" conference and it looked like they lost control. The lobby was a mess.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 15, 2016
Pros: Very nice business class hotel. Clean comfortable rooms. Most of the in-room comfort and convenience you'd expect. Nice pool, workout room.
Cons: Think restaurant was closed for dinner on Sunday evening. Considering that the hotel was pretty busy it was annoying to have to leave premises. Nothing within walking distance so had to Uber. They do have a van shuttle service but driver was off at 6p. Did have dinner there once before -- it was not good. Would be nice if they had complimentary bottled water, like they do at Hilton.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Chattanooga, United States of America

Very nice hotel with a good location.

Posted Nov 13, 2016
Location: Good location close to mall, nice restaurants and my office.
Room was comfortable, staff was friendly and helpful.