Ratings based on 2,467 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
The staff were very professional, pleasant, and helpful. The room had a very nice view of the city. The accommodations were clean and comfortable. The service in the restaurant and bar was great, although a little high for the area. I enjoyed staying at the Omni.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the center of activity

Posted Aug 26, 2015
Loved the location although a bit noisy for much sleep. Most staff very friendly others acted like visitors were an inconvenience. May be picky but TV was analog & traveling with family at this price point made a negative for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Aug 26, 2015
Will return. The hotel was close to everything but at the same time allow us quite time and rest. The concierfe is very helpful in guide you around the town.
5 out of 5
Recommended
for Families
by A verified traveler

Big rooms

Posted Aug 23, 2015
I like their rooms they are big but I don't like the fact that you can't lock the bathroom door !!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice handy to the Miracle Mile

Posted Aug 21, 2015
Nice place. Handy to the loop restaurants shopping and not far from Millenium park Rooms a little dated. Not huge but quite nice at this price point for the loop. Our 2 nd stay here. Pet friendly. Staff nice. Hotel restaurant good for breakfast lunch. Nice bar bit pricey (40$ 2 drinks) but so is all of downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Allendale, Mi.

Be very careful about the hot tub.

Posted Aug 18, 2015
Hotel was very nice. People were very pleasant. The only problem that we had was with the hot tub. We were going to enjoy a little time unwinding in the hot tubtub when we first arrived. I felt something by my feet, it was a powered on light bulb and casing out of its opening, bumping into my legs. When the repair man came to repair, after he emptied the tub. I said to him that was pretty dangerous wasn't it. His response floored me as he said it was safe, the wires are waterproof... I was not able to use the tub after that as I was not confident that it would be safe. Everything else about the hotel is top notch. I would simply be cautious about the hot tub.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice to have the extra room

Posted Aug 18, 2015
Nice to have the extra room of the suite for the same price as a regular room elsewhere
4 out of 5
Recommended
for Everyone
by A verified traveler from Zürich

very good hotel for a visit to Chitown

Posted Aug 18, 2015
Pros: separate rooms, comfortable sofa, comfortable desk and chair for work coffee / tea delivery service location
Cons: air condition is just too noisy.. okay in the bedroom but too loud in the lounge where the desk is. Internet access should be free of charge
Location: Magnificient Mile with high end shops and boutiques variety of restaurants
very nice all suite property just a few meters of Magnificent Mile in the heart of the shopping district. Nicely arranged and designed rooms, comfortable bed and furniture. When you are a member of their loyalty program you can benefit from free of charge delivery of coffee or tea in the mornings, that's unique and very handy. The hotel's location is great for business and shopping, not far away from a red line subway station and with plenty of dining options around it. Downside: air condition is just too noisy.. okay in the bedroom but too loud in the lounge where the desk is. Internet access should be free of charge in this kind of property
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Great location and very friendly staff. The room was very nice as well!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, Canada

Perfect Location

Posted Aug 17, 2015
We spent the weekend with a 2&4 yr old in town for the air show. It was sweltering in the city so the pool came in very handy. We were able to check in early which was great, and the room was spacious with a comfy sofa bed in the living area and comfy bed in the bedroom. Perfect for families, quiet and spacious, and much better value than some "value" hotels. We will be back.