All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good evening Mr. Brian, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
10/10 Excellent
Gregory, Abingdon
Mar 25, 2024
Liked: Cleanliness
Gregory
Stayed 3 nights in Mar 2024
Response from Asia R. on Mar 26, 2024
Good evening Mr. Gregory, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your us stay with us exceptional!
10/10 Excellent
Carlos
Mar 14, 2024
Carlos
Stayed 1 night in Mar 2024
Response from Asia R. on Apr 8, 2024
Good evening Mr. Carlos, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with exceptional!
Good evening Ms. Suzy, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such a wonderful review. We are glad we could make your stay with us exceptional!
Good evening, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
This place was the best hotel by far that I've ever been to. I originally got it cor my fiances birthday but then i fell in love with our room. It felt so nice being able to walk around the area. There's so many restaurants, stores even a mall. Definitely will come back again! Maybe for my birthday this time! 10 out of 10 stars!
Adriana
Stayed 2 nights in Feb 2024
Response from Asia R. on Feb 27, 2024
Good morning Ms. Adriana, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
Good morning Ms. Shanna, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
Good morning Ms. Mihaela, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
Good afternoon Ms. Margaret, on behalf of our park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We are glad we could make your stay with us exceptional!
Good afternoon Mr. Jorge, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We are glad we could make your stay with us exceptional!
10/10 Excellent
karin
Jan 18, 2024
karin
Stayed 3 nights in Jan 2024
Response from Asia R. on Feb 12, 2024
Good afternoon Ms. Karin, on behalf of our park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We are glad we could make your stay with us exceptional!
10/10 Excellent
Teresa Garcia de, Dublin
Jan 8, 2024
Teresa Garcia de
Stayed 2 nights in Jan 2024
Response from Asia R. on Jan 10, 2024
Good afternoon Ms. Garcia De, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
This is one of the absolute top hotels in Chicago. The rooms are spacious, modern yet cozy, and very chic. The service is impeccable and the location cannot be beat. We will definitely be back.
Melissa Yrastorza
Stayed 5 nights in Dec 2023
Response from Asia R. on Jan 10, 2024
Good afternoon Ms. Yrastorza, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
10/10 Excellent
Dan
Traveled with family
Jan 5, 2024
Dan
Stayed 3 nights in Dec 2023
Response from Asia R. on Jan 10, 2024
Good afternoon Mr. Dan, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
10/10 Excellent
Wesley
Jan 3, 2024
Wesley
Stayed 4 nights in Dec 2023
Response from Asia R. on Feb 5, 2024
Good afternoon Mr. Wesley, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We are glad we could make your stay with us exceptional!
Good afternoon Mr. Peter, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
10/10 Excellent
JOHN EDWARD
Dec 21, 2023
JOHN EDWARD
Stayed 1 night in Dec 2023
Response from Asia R. on Jan 10, 2024
Good afternoon Mr. Edward, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
Good morning Ms. Deborah, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us wonderful feedback. We're glad we could make your stay with us exceptional.
Good evening Mr. Ryan, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad we could make your stay with us exceptional!
10/10 Excellent
David
Dec 15, 2023
David
Stayed 3 nights in Jul 2023
Response from Asia R. on Dec 17, 2023
Good evening Mr. David, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave such wonderful feedback. We're glad we could make your stay with us exceptional!
This was our best hotel experience in Chicago, and we been to most of them. We had a great weekend visiting from Michigan. The hotel location was perfect, the accommodations were 5-star, and the staff were super helpful and attentive. We’ll be back!
James
Stayed 3 nights in Dec 2023
Response from Asia R. on Dec 12, 2023
Good morning Mr. James, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional & we hope to see you again in the future!
Very, very friendly staff. Kudos to the doormen. The best I’ve ever had !
John
Stayed 3 nights in Dec 2023
Response from Asia R. on Dec 12, 2023
Good morning Mr. John, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional & we hope to see you again in the future!
Good morning Mr. Brian, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional & we hope to see you again in the future!
10/10 Excellent
Jaclyn
Dec 10, 2023
Jaclyn
Stayed 3 nights in Dec 2023
Response from Asia R. on Dec 12, 2023
Good morning Ms. Jacyln, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional & we hope to see you again in the future!
Good evening Ms. Allison, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional!
8/10 Good
Nurys, CHICAGO
Nov 29, 2023
Nurys
Stayed 1 night in Nov 2023
Response from w on Dec 19, 2023
Good afternoon Nurys, on behalf of our Park Hyatt team we would like to thank you for taking the time to leave us honest feedback about your stay.
10/10 Excellent
Mary Beth
Nov 27, 2023
Mary Beth
Stayed 5 nights in Nov 2023
Response from Asia R. on Dec 19, 2023
Good afternoon Ms. Beth, on behalf of the Park Hyatt team we'd like to thank you for taking the time to leave such wonderful feedback. We are glad we could make your stay with exceptional!
Good evening Ms. Elizabeth, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad your stay with us was exceptional & we hope to see you again in the future!
Beautiful property close to everything. Excellent service.
Anne
Stayed 3 nights in Nov 2023
Response from Asia R. on Dec 3, 2023
Good evening Ms. Anne, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad your stay with us was exceptional & we hope to see you again in the future!
10/10 Excellent
Andres
Nov 20, 2023
Andres
Stayed 4 nights in Nov 2023
Response from Asia R. on Dec 13, 2023
Good evening Mr. Andres, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave us such wonderful feedback. We're glad that we could make your stay with us exceptional!
I hadn't stayed at the Park Hyatt for a few years and was pleasantly surprised at how nice it was in every way and for the price it could not be beaten. On par with the Langham, Ritz-Carlton, 4 Seasons & Trump (dump). I've stayed at all 4 over the past few years and now rate ithe Park Hyatt as best value overall.
Steven
Stayed 3 nights in Nov 2023
Response from Asia R. on Nov 20, 2023
Good afternoon Mr. Steven, thank you for taking the time to leave us such wonderful feedback. We are glad that we could make your stay with us exceptional & we do hope to see you again in the future!
Good evening Ms. Cecilia, thank you for taking the time to leave such wonderful feedback. We are glad we could make your stay with us exceptional & hope to see you again in the future!
Good evening Ms.Tina, thank you for taking the time to leave us such wonderful feedback. We are glad that we could make your stay with us exceptional & we hope to see you again in the future!
Good evening Murtaza, thank you for taking the time to leave us such wonderful feedback. We are glad that we could make your stay with us exceptional & we hope to see you again in the future!
Good evening Mr. Lawrence, thank you for taking the time to leave such wonderful feedback about your stay. We hope to see you again soon!!
10/10 Excellent
Michele
Oct 21, 2023
Michele
Stayed 1 night in Oct 2023
Response from Asia Richardson on Oct 22, 2023
Good evening, Michele, thank you for taking the time to leave such a lovely review. We are glad that we could make your stay exceptional & we hope to see you again in the future!!
Really difficult to get the turn-down service done daily for our room. Staff offered no apologies. Try The Langham, Peninsula, or Four Seasons.
Jose Antonio
Response from Nathaniel Bookhout, AFOM on Oct 18, 2023
Good evening Mr. Antonio,We do apologize for the difficulties you had receiving the nightly turndown service. I will address your concern with our housekeeping team and do hope your next stay at Park Hyatt Chicago is excellent.
10/10 Excellent
Erik
Oct 16, 2023
Erik
Stayed 2 nights in Oct 2023
Response from Deborah - Guest Services on Oct 18, 2023
Thank you for taking the time to provide us with a review for your stay! We look forward to welcoming you to the Park Hyatt Chicago in the future.Warn regards,
10/10 Excellent
Daniel OMeara
Oct 15, 2023
Daniel OMeara
Stayed 2 nights in Oct 2023
Response from Asia R. on Nov 8, 2023
Good evening Mr. O'Meara, thank you for taking the time to leave us such wonderful feedback. We are glad that we could make your stay with us exceptional & we hope to see you again in the future!
10/10 Excellent
Andrew
Oct 13, 2023
Andrew
Stayed 1 night in Oct 2023
Response from Deborah - Guest Services on Nov 2, 2023
Thank you for taking the time to write a review about your stay at the Park Hyatt Chicago. We look forward to welcoming you back in the future!
This hotel was very overpriced given the amenities offered.
Miles
Stayed 1 night in Oct 2023
Response from Nathaniel Bookhout, AFOM on Oct 12, 2023
Good morning Miles,Thank you for taking time to review your stay at Park Hyatt Chicago. It is reviews such as these that help us evaluate and improve our services and will discuss your experience with our team. Please think of the Park Hyatt on your next visit to Chicago.
Response from Deborah - Guest Services on Oct 5, 2023
Good Morning,We are delighted to know you enjoyed your stay at the Park Hyatt Chicago and look forward to welcoming you back in the future!Warm regards
Great room! Outstanding bathroom set up. Quietly efficient and accommodating staff from entry to room.
Craig
Stayed 2 nights in Sep 2023
Response from Deborah - Guest Services on Oct 2, 2023
Thank you for taking the time to share your experience staying at the Park Hyatt Chicago! We are delighted to know that you had a lovely time, and we look forward to welcoming you again in the future.
10/10 Excellent
Anna
Sep 27, 2023
Anna
Stayed 4 nights in Sep 2023
Response from Deborah - Guest Services on Sep 29, 2023
Good Morning Anna,Thank you for your review! We hope to welcome you back to the Park Hyatt Chicago in the near future.
6/10 Okay
Junice
Sep 13, 2023
Junice
Stayed 5 nights in Sep 2023
Response from Park Hyatt Chicago Team on Sep 17, 2023
Dear Ms. Junice,Thank you for choosing to stay at the Park Hyatt Chicago, and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would like to learn more about what exactly went wrong with our service during your stay. Please reach out to me at your earliest convenience via email or phone so we can go over the issue.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Warm regards,Park Hyatt Chicago Team