Ratings based on 823 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was very close to the airport. I appreci

Posted Feb 14, 2017
Pros: The location as close to the airport. That is what I like the most.
Cons: I think everything is great
Location: The location is idea n there are lots of shopping centers around which made it very nice
My experience was great. Thanks. The breakfast was fantastic. The room was cozy and the bed was so comfortable. The staff was very respectful and courteous of their customers. Great job all!!!
1 out of 5
by A verified traveler from Utah

Fraud

Posted Nov 26, 2016
Pros: Because of the double billing, I don't like anything
Cons: Basic honesty would have gone a long way
Location: Excellent shuttle service to Midway airport
I booked one room for two different nights on Expedia.com a month ahead. Expedia billed my credit card for those two nights so I thought I was good to go. When I checked in, the front desk person said I had reservations for two rooms that night. I never wanted two rooms for one night. That was Expedia's error. I only used one room. The next morning the front desk person said everything was OK. When I got home, I saw that Quality Inn billed me for the extra room that I did not want and did not use. I called them and they said it was my problem with Expedia, not their problem. I am angry.
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Conveniently located near Midway Airport.
1 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Bed was infested with Bed Bugs. Make sure you check the mattress.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
4 out of 5
by A verified traveler

very nice, but WiFi is not do good

Posted Nov 14, 2016 on Hotels
I gave this hotel 4 stars overall because the WiFi is very much hit and miss. other than that it's a great hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 13, 2016
Very nice and well kept hotel. Would recommend it.
5 out of 5
by A verified traveler

Posted Nov 12, 2016 on Hotels
Great value for the price.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from HACIENDA HEIGHTS, United States of America

Great overall.

Posted Nov 11, 2016
Pros: Good location, many restaurants and stores nearby. Friendly staff, clean and good size room. Reasonable price.
Cons: A/C blower noise is loud, handle in the shower is loose.
5 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
I would stay there again.