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Reviews of Quality Inn O'Hare Airport

2.5 out of 5
Quality Inn O'Hare Airport
3801 North Mannheim Road, Schiller Park, IL

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 108 out of 1002 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Praveenkumar, New Albany

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Average
Stayed 1 night in Apr 2024

6/10 Okay

Joshua

Traveled with family
Liked: Staff & service
Disliked: Amenities
The location of the hotel was great for easy access to the airport. Free parking was a bonus. The front desk staff was friendly. The room was very basic and dated and the walls are thin so you hear pretty much all sounds in surrounding rooms. There was a musty smell to the room. For a quick place to sleep when you’re catching an early flight it is ok.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was excellent. Onsite dining was good and shuttle service was nice although limited for Terminal 5.
Stayed 2 nights in Apr 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ezlynn

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were okay. Older hotel and it shows in their rooms. Not too many outlets in the room. Just seemed dingy from what we used to. Staff was awesome and service was awesome. No elevator so you have to carry your bags up stairs.
Stayed 1 night in Apr 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del aeropuerto.
Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help was great, informative, and polite. Easy and active transportation from airport. Would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

ALICIA, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accesible and complementary shuttle was a strong plus for choosing this location. The food and vibe at the hotel bar was also quite good
Stayed 2 nights in Apr 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great TV, good WiFi. Everything you need in a hotel that is convenient to a major airport. I have stayed here before, and will likely stay here again. The shuttle service is awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Mason

Stayed 1 night in Mar 2024

6/10 Okay

JEFFREY, Madison

Liked: Cleanliness
Disliked: Staff & service
pROPERTY is fine - customer service is not friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and clean
Stayed 1 night in Mar 2024

6/10 Okay

Tejas

Service could have been better, but it is what one can expect at this price
Stayed 4 nights in Mar 2024

2/10 Terrible

Luigi

Traveled with partner
Disliked: Cleanliness
It just looks old. Maybe remodel must be done. Bathrooms look very old, at least public bathroom, not in the room
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Stayed 1 night in Mar 2024

8/10 Good

David

It’s a nice place for the price. I wish they served breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

greysha Marie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel love it
Stayed 2 nights in Mar 2024

8/10 Good

Cesar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

2/10 Terrible

Chi-Chen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Stayed 1 night in Mar 2024

10/10 Excellent

Arber.

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Feb 2024

4/10 Poor

Hao

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old building and poor condition. The bar inside the hotel is pretty good. Staffs are friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here multiple times within the last 4 months and no complaints at all. Very comfortable king size beds.
Stayed 3 nights in Feb 2024

8/10 Good

Leonardus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and clean, but the drug-fueled neighbors were partying all night. Not pleasant, but not the hotel's fault. No way to deal with the problem.
Stayed 2 nights in Feb 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Lachelle

Mybdoor was broken like someone tried kicking the door in. Didn't complain because I was only there for one night. Parking on the property was horrible
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the extended parking options.
Stayed 1 night in Feb 2024

10/10 Excellent

Taurean

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and ice place
Stayed 1 night in Jan 2024

10/10 Excellent

Ju-Kyung

Business traveler
Kind staff
Stayed 1 night in Jan 2024

6/10 Okay

Janet

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walls, doors, and bedding was dirty, mold on wall by our bed, pee stains behind toilet, it was just dirty but front desk people were super friendly!
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 2 nights in Jan 2024

4/10 Poor

Alex

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The man at the front desk was nice. That was the extent of my positive experience. The room was average but had a very distinct smell, as if not *actually* clean, but masking something. Beyond that, though, was the incredibly frustrating bar or restaurant right below my room that played loud music the entire night AND morning. It didn't stop, it was absurdly loud, I woke up from it constantly even as a heavy sleeper, and I eventually resorted to blaring white noise from my phone to try and cover it up. Even more shocking is that this was on a Monday night (at an airport hotel, no less). Why? I'll never know. I highly doubt the place was packed with business all night. Despite the low price of the stay, I still want my money back. Pay an extra $20 and find somewhere else. Not worth it.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ted

Traveled with partner
Liked: Staff & service, amenities
The hotel is a little dated. The bar/restaurant was good for on site amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service
Too lonely, and not dining included
Stayed 1 night in Jan 2024

10/10 Excellent

Jaylin

Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación
Stayed 1 night in Jan 2024

8/10 Good

Janette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to airport for layover. Free shuttle included as about 15 or so minutes away.
Stayed 1 night in Dec 2023

10/10 Excellent

Fordel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there 2 min and leave can’t stay is so dirty and smell bad, waiting for my money back
Stayed 3 nights in Jan 2024

8/10 Good

KC

Business traveler
Liked: Staff & service, amenities
Always like this place for easy access to the airport. Shuttle runs on time snd front desk staff is always pleasant.
Stayed 1 night in Jan 2024

10/10 Excellent

Ghinesky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is a plus.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

6/10 Okay

Jazmyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Waited for the airport shuttle for two hours in freezing cold temps. Called the front desk multiple times.
Stayed 1 night in Jan 2024

6/10 Okay

Jason

Traveled with family
Room was dirty. Just there to get some sleep rather than drive home
Stayed 1 night in Jan 2024