Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines, IA

Perfect location in the city!

Posted Feb 1, 2016
Pros: Location and customer service
Location: Great walking distance to everything in the city
Very nice updated lobby. Customer service was outstanding from the check in lobby to all food service. We will definitely be staying here again. Perfect for adults, families, personal and business.
Comment from Hotel Management
Feb 3, 2016 by Renaissance Chicago, Hotel Management
Lori - We can't wait to welcome you back and help you to discover even more of the windy city!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great location

Posted Jan 18, 2016
Attended a matinee performance at the Oriental Theater and was only a 2 block walk. Catch 35 is right next door for awesome seafood. Accommodations were perfect. Room was very quiet and we had a view of the river. We will most certainly be returning.
Comment from Hotel Management
Jan 19, 2016 by Renaissance Chicago, Hotel Management
Linda - We hope you enjoyed the theater! We look forward to your next windy city getaway!
3 out of 5
by A verified traveler

Don't plan on sleeping late!

Posted Dec 26, 2015
Pros: everything else was great
Cons: could be notified of the problem ahead of time.
Location: great location
Since there was construction going on for 3 rd floor terrace, there was drilling which was disturbing, even on the 21st floor.
Comment from Hotel Management
Dec 30, 2015 by Renaissance Chicago, Hotel Management
We do want to extend our sincere apologies for the issues you experienced due to noise from our renovations. We hope you will join us in March to experience our new indoor-outdoor 3rd floor terrace bar! Thank you and live well.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Buffalo MI

Theatre night

Posted Dec 26, 2015
Pros: The lobby, the food and the pool/fitness area all very cool. The location was perfect for the show we saw.
Cons: Provide free internet and cold water
Location: Across the street from the river walk, near several theaters and a ton of shopping.
Great spot for seeing a show and using the river walk. Lobby is very cool! I don't like having to pay to have the Internet when the room is pricey enough already. The only other complaint was the cold water in the bathroom was warm and they charged for the water bottles they left in the room. Pool and excercise area was very nice and the food was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2015
Newly renovated and modern. Perfectly centralized to both Millennium Park and North Michigan Ave.
Comment from Hotel Management
Nov 24, 2015 by Renaissance Chicago, Hotel Management
Thank you for joining us in the windy city! We look forward to helping you explore all our city has to offer on your next trip!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Mirror

Posted Nov 19, 2015
Pros: the location
Location: nice location close to shopping and food
The room and service was excellent. The only thing I would have liked more was to have a mirror in the room itself. The only mirrors were in the bathroom and with three women getting ready another mirror would have been nice.
Comment from Hotel Management
Nov 20, 2015 by Renaissance Chicago, Hotel Management
Chris - We appreciate your feedback and have shared your comments with our team. We look forward to hosting you and your family in the windy city again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice hotel in great location

Posted Nov 9, 2015
Location: Michigan Ave, Theatre District, State Street shopping, Millennium Park, Art Museum
My mom, sister, niece & I stayed here during our recent Girls Weekend to Chicago. The room was very clean & comfortable. We had no issues. We enjoyed the pool & great views from our room.
Comment from Hotel Management
Nov 9, 2015 by Renaissance Chicago, Hotel Management
Lori - We appreciate the 5 stars! Thanks for making us a part of your girls' weekend!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Nov 8, 2015
Great location, currently (11/15) some noise from remodeling, limited restaurant right now, vg staff. 4-4.5 stars, imo.
Comment from Hotel Management
Nov 12, 2015 by Renaissance Chicago, Hotel Management
Please come back and see us in March for our reveal of our 3rd floor indoor-outdoor terrace bar! Until then, live well!
5 out of 5
Recommended
for Families
by Thomas from Connecticut

My Chicago adventure

Posted Nov 3, 2015 on Hotels
Great place
Comment from Hotel Management
Jan 9, 2016 by Renaissance Exec Team, Hotel Management
Thomas - We are delighted you think so! Thank you for your review and until next time, live well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2015
We had a good time. Nice workout facility. Decent pool.
Comment from Hotel Management
Oct 29, 2015 by Renaissance Chicago, Hotel Management
We are delighted you had a good time! Until next time, live well.