Beautiful horrible, bad experience.
Posted Dec 5, 2016
My husband and I went to this hotel for our 9 year anniversary as a date night away. First impression was that the hotel was beautiful. They had a fire pit in the lobby and the pool and hot tub were nice too. However, the 2 of us are not partiers by any means, he is an electrician and I am a paralegal, and we probably go out around 3x a year. They have a speaker in the hotel room for listening to music, so we are listening to music at a reasonable level, and we were told we needed to quite down multiple times by the hotel security guards. REALLY, we are our celebrating and it is just the 2 of us, and we need to quite down. Pretty ridiculous and honestly that ruined our night. Not to mention that the next morning the house keeping person busted in our room around 8 a.m. which was a nice touch. Overall, if you are staying for something other than an anniversary or wedding or anything that would not cause you to make any noise at all, I would recommend this hotel. If you want to enjoy yourself, I would NOT recommend this hotel AT ALL.
Comment from Hotel Management
Dec 8, 2016 by Meredith O., Hotel Management
Thank you for taking the time to post your feedback. We are very sorry to hear that we did not meet your expectations. We have strict security policies in place at our property, and I hope you understand that our staff was following protocol. I have shared your review with our Management team in an effort to improve the guest experience. Upholding our commitment to provide a memorable stay with exceptional service, I hope you will allow us the opportunity to serve you again.
Manager, Social Media