Nice hotel for families, pool needs some work
Posted Sep 29, 2016
The hotel was nice and clean, with lots of amenities for the price. There is a pool, basketball court, pool table and the breakfast they provide is nice. Staff is courteous and the rooms were nice for the price. The only issue we had was the pool and the massive amount of chlorine that had put into it. The kids were starting to cough and get nauseous and the parents that weren't swimming had to step outside on occasion to get fresh air because our eyes started to burn. When we mentioned it to the front desk, the lady said, thanks for letting us know. Even though multiple kids were getting sick and coughing. They finally opened up a back door to vent the place, but even though my kids favorite thing to do at a hotel is swim, they didn't even want to go back in the pool the next day.
Comment from Hotel Management
Oct 1, 2016 by Meagan Prazeres, Hotel Management
Thank you for taking the time to review your recent stay at the Residence Inn Warrenville! I am so happy to see that you enjoyed the hotel's amenities and that you found our location to be clean and convenient. I am very sorry to hear about the issues you experienced with the pool and I appreciate you bringing it to our attention so that we can investigate to see what happened to make sure it does not occur again. We hope to see you again soon!