Ratings based on 85 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Great food! Very clean! Very convenient! Clean sheets! Clean bed cover! Plenty of room....
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone!We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, Clean, Close to Naperville

Posted Mar 13, 2017
Staff very professional and friendly, room and facilities clean and nicely organized. Hot breakfast a nice plus--even a pool table. Unfortunately, Chicago sports are imporant to me and I had to sacrifice watching Blachawks' games during my stay due to no Comcast Sports on the cable package. Also applies to the Cubs; probably not critical for many, but a deal breaker for me on an otherwise delightful hotel going forward.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your thoughts and comments with us. We appreciate that you enjoyed our hotel and the team here on property! It is our number one priority to provide clean and comfortable rooms, so I'm happy to see we achieved this for you. I have shared your feedback with my team, and we hope to have the opportunity to welcome you back again!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Chicagoland

Business area

Posted Mar 13, 2017
Location: There is absolutely nothing besides office buildings in the immediate area, but downtown and commercial areas not far.
Everything seems up to date. The pool and hot tub were nice. Staff is pleasant. We had a suite and the hideaway bed wasn't super comfortable, but at least we had one. We thought a kitchen would include an oven but not this time. Breakfast options are extensive. Rte. 59 for eating and shopping are not ten minutes away and downtown is a little farther, but there is nothing in the immediate surroundings besides office buildings. The property's power plant and the highway are a little loud but not too bad. Typical clean place.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Roger, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your overall stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Convenient location

Posted Jan 30, 2017
Great place to stay; no complaints whatsoever. Very clean and quiet.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let us know when you are returning so that we may provide you another great stay!
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Stay was good. Unfortunately we had a fire drill.. So that delayed our room enjoyment.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Greetings! Thank you for taking the time to review your recent stay! I am happy to see that your overall stay was enjoyable and I do apologize about the fire alarm. Although there was no actual fire, we have to take any alarm as serious for the safety security of all of our guests. We hope if you return to the area again we can provide you with a more relaxing and peaceful stay.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago, IL

Nice hotel for families, pool needs some work

Posted Sep 29, 2016
Pros: cleanliness, amenities, price
Cons: the pool situation, employee response to a potentially very dangerous issue.
Location: The location is kind of in an industrial area, but close to 1-88 and close to winfield/warrenville restaurants and shopping, not far from wheaton too
The hotel was nice and clean, with lots of amenities for the price. There is a pool, basketball court, pool table and the breakfast they provide is nice. Staff is courteous and the rooms were nice for the price. The only issue we had was the pool and the massive amount of chlorine that had put into it. The kids were starting to cough and get nauseous and the parents that weren't swimming had to step outside on occasion to get fresh air because our eyes started to burn. When we mentioned it to the front desk, the lady said, thanks for letting us know. Even though multiple kids were getting sick and coughing. They finally opened up a back door to vent the place, but even though my kids favorite thing to do at a hotel is swim, they didn't even want to go back in the pool the next day.
Comment from Hotel Management
Oct 1, 2016 by Meagan Prazeres, Hotel Management
Greetings! Thank you for taking the time to review your recent stay at the Residence Inn Warrenville! I am so happy to see that you enjoyed the hotel's amenities and that you found our location to be clean and convenient. I am very sorry to hear about the issues you experienced with the pool and I appreciate you bringing it to our attention so that we can investigate to see what happened to make sure it does not occur again. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2016
Staff was friendly and helpful. Room was clean and spacious.
Comment from Hotel Management
Sep 21, 2016 by Meagan Prazeres, Hotel Management
Greetings! I am so happy to see that you enjoyed your recent stay, and that the staff was able to able to accommodate you. We hope to see you again soon!
4 out of 5
by robert from Vermont

Nice, helpful staff

Posted Aug 1, 2016 on Hotels
Friendly staff, clean and comfortable hotel with shopping and food near bye.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to review your recent stay, we hope to see you again soon!
4 out of 5
by Melissa

Be weary of booking with hotels.com or Expedia

Posted Jul 19, 2016 on Hotels
I have nothing bad to say about this property, other than due to unprofessionalism and the Marriott Oakbrook being overbooked, we were shifted here approximately 3 hours before we were due to check in at the last minute! This tacked an additional 20 miles each way to travel to the music festival and everywhere else we were headed. Why were we penalized and moved when we booked a month and a half IN ADVANCE! Totally poor customer service. Aside from that, Warrenville was extremely clean, great amenities and friendly staff.
Comment from Hotel Management
Jul 25, 2016 by Meagan, Hotel Management
Greeting! Thank you for staying with us at the Residence Inn Warrenville, I am very happy to see that you enjoyed your stay. I am very sorry that the Oakbrook location was unable to accommodate you, but we really appreciate the opportunity to host you during your weekend getaway. Hope to see you again soon!
5 out of 5
by abran

Posted Jun 13, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by Meagan, Hotel Management
Greetings! Thank you for the great review, we hope to see you back again soon!