Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Erika

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you for the 5 star review. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted Feb 17, 2016 on Hotels
The room was very nice and clean it just took the heat hours to come up it was quite chilli for the first few hours
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you for choosing the RI in Schaumburg and for taking the time to share your feedback with us. I am proud to see that you enjoyed your room and your time here. I am sorry to hear about the heating issue. We hope to see you again during your next visit to Schaumburg.
5 out of 5
by Tony from Goshen, IN

Great Stay

Posted Jan 25, 2016 on Hotels
We have been here before and will be back again
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for your loyalty to our hotel. We are very thankful for your business and we will be looking forward to your next visit.
5 out of 5
by anthony from Chicago

The Best Hotel

Posted Jan 3, 2016 on Hotels
Very clean. The were equipped with everything you need it. You really didn't have to go out. Outstanding!!
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for your review. We are proud to be the "best!" We look forward to seeing you again soon.
5 out of 5
by Charles from Evanston

Pleasant Stay

Posted Jan 3, 2016 on Hotels
We had a very nice stay there. Although they construction going, they did a good job accommodating the guests. Our room was recently updated and nice. The pool area though definitely will need updating next.
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for taking the time to share your feedback with us and for choosing the Residence Inn in Schaumburg. We hope to see you again very soon.
4 out of 5
by A verified traveler from Sun Prairie, WI

Very nice room for the price!

Posted Dec 7, 2015
Pros: It would have been very easy to get to, if not the for the road construction that zips you around in circles and leaves you discombobulated.
Cons: I would like to see them extend the breakfast hours. Not everybody is up and eating breakfast by 9 am.
Location: This hotel is right next to Ikea and just a short walk/drive to the Woodfield Mall. There are also many eating establishments nearby.
I didn't realize before I arrived that the entire city of Schaumburg, including the hotel, appear to be under construction. Nonetheless, the room was very nice. The kitchenette was well taken care of and all of the appliances I used worked. Hector was very friendly and the staff were very accommodating. They even offered to move me to a different room if the renovations going on caused too much disturbance in my current room. I didn't move, though, as most of the noise was during the day when I was away from the room. I'm excited to see what the renovations look like when they are done as well as being able to drive into Schaumburg without coming to stand still traffic. :)
Comment from Hotel Management
Mar 21, 2016 by Ben R. , Hotel Management
Thank you very much for taking the time to share your feedback with us and for choosing the Residence Inn in Schaumburg. We are continuously looking for ways to improve the hotel and your feedback will be used to do just that. We hope to see you again soon.
4 out of 5
by A verified traveler

Comfortable hotel

Posted Nov 1, 2015 on Hotels
It' not luxury Hotel but comfortable hotel.
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for choosing the Residence Inn in Schaumburg and for taking the time to share your feedback with us. I am very glad to see that you enjoyed your stay with us and we hope to see you again soon. Safe Travels.
4 out of 5
by A verified traveler

Perfect except the noisy fridge and a/c

Posted Oct 20, 2015
Pros: Clean, great bed and facilities. Excellent location. Very nice staff.
Cons: Noisy fridge and heater.
Location: Location in NW suburbs is excellent, within walking distance of IKEA, and restaurants . Woodfield Mall and movie theatres just a few streets away.
Excellent location, staff, cleanliness, room decor, etc! Everything I would expect from a top notch Residence Inn. Except... the noises from the refridgerator, heater and water running in other rooms was excessively loud and kept me awake. I finally had to unplug the fridge and shut off the heat in order to sleep. It made the room uncomfortably cold, but at least I could sleep. Fortunately the bed was very comfortable and the hotel, otherwise was quiet.
Comment from Hotel Management
May 16, 2016 by Ben Risseeuw, Hotel Management
Thank you for taking the time to share your feedback with us. I am very proud to see that our team made such a positive impact on your visit with us. We hope to see you again soon. Best Regards.
5 out of 5
by A verified traveler

Getaway

Posted Oct 9, 2015 on Hotels
My husband,myself really enjoyed ourselves. We were in Studio for 2nd time.The atmosphere is very cozy, clean , well kept. We will be returning to your Location again. Thank you
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Thank you for your continued loyalty to the Residence Inn and I am thrilled to see that you feel cozy when you are hear. We will be looking forward to your next visit and hope to see you soon. Until Next Time.
5 out of 5
by A verified traveler

Nice hotel. Friendly , helpful staff..

Posted Oct 7, 2015
Pros: Clean, friendly
Cons: ?
Location: Perfect location, close to many restaurants and shopping..
Stayed 3 nights, 3 people, 1 suite. Nice set up for sharing space.
Comment from Hotel Management
May 16, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for the 5 Star Review. It is always nice to see when we are able to exceed the expectations of our guest. I am thrilled the room met your expectations. Safe Travels!