Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Bryan

Posted Jun 21, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Bryan- Thank you very much for the 5 star review. I am very glad that our team made such a positive impact on your stay. I hope you have a great great holiday weekend.
5 out of 5
by Jerold from Central IL

Consistent Residence Inn experience

Posted Jun 14, 2016 on Hotels
Good stay and a consistent experience for a Residence Inn. Staff was helpful and friendly, and hotel amenities and atmosphere was inviting. Parking seemed limited but there is a parking deck next door if needed. The hotel is close to many stored and restaurants, so you have plenty of options to shop and eat nearby.
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Jerold- Thank you very much for the detailed review in regards to your recent visit to Schaumburg. I am very glad that you enjoyed your time with us in Schaumburg. We hope to see you again soon! Safe Travels.
4 out of 5
by cristian

Posted Jun 12, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Cristian- Than you for visiting the Residence Inn in Schaumburg. It was our pleasure to have you as our guest. We hope you consider staying with us again during your next visit to Schaumburg. Safe travels and enjoy your holiday weekend.
5 out of 5
by Roy

Posted Jun 10, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Roy- Thank you for the 5 star review. It is always our goal to exceed the expectations of our guest and it is always nice to see when we are able to do just that. We hope to see you again very soon.
5 out of 5
by Angelica

Posted Jun 2, 2016 on Hotels
The bed was a little uncomfortable but the amenities and location was great.
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Angelica- Thank you for the kind words in regard to your trip to the Residence Inn in Schaumburg. I apologize for the issue you faced with your bed. I will have our team look into the situation to ensure everything is as it should be. We hope you consider us again during your next visit to Schaumburg.
4 out of 5
by Rena

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Ben Risseeuw, Hotel Management
Dear Rena- Thank you for taking the time to share your feedback and for choosing the Residence Inn in Schaumburg. It was our pleasure to have you as our guest and we hope to see you again very soon. Safe Travels.
4 out of 5
by Lori

Posted May 8, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear Lori- Thank you for taking the time to review the Residence Inn in Schaumburg. I am proud to see that you enjoyed your experience. We hope to see you again soon. Safe Travels!
2 out of 5
by Catherine

Just OK room, but great service

Posted May 2, 2016 on Hotels
Tiny room, and only queen size beds at this hotel. Adequate.
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear Catherine- I am sorry that the size of your bed did not meet your expectations. All of our suites are equipped with queen size beds. This allows for the added kitchen and living space. I apologize for any inconvenience this has caused. I am glad to see that our team did their best to make up for the lack of bed size with their service. We hope you consider the Residence Inn in the future. Best Regards.
5 out of 5
by James from Rockford

One night get away.

Posted Apr 15, 2016 on Hotels
The family stayed a night for a cheer competition. Staff was friendly and helpful. The facility was quiet and clean. The pool area was nice, but not overly large, and the pool was warm. Breakfast was very busy on the weekend.
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear James- Thank you for the kind review. I am glad we got to place host for the visiting cheer competitors. I am glad that our facility met all of your needs and I will be sure to share your feedback with our team. We hope to see you for the next competition. Safe Travels.
4 out of 5
by A verified traveler from Iowa

Family Visit to Shedd Acquarium

Posted Apr 9, 2016
Close to the highway and Arlington Heights Metra Station. We had a newly renovated room, very nice.
Comment from Hotel Management
May 16, 2016 by Ben Risseeuw, Hotel Management
Dear Sheila H- I appreciate the time you took to share your feedback with us and thank you for choosing the Residence Inn. It was our pleasure to have you as our guest and we hope that you will visit us again soon. Safe Travels!