Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Rena

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jul 1, 2016 by Ben Risseeuw, Hotel Management
Dear Rena- Thank you for taking the time to share your feedback and for choosing the Residence Inn in Schaumburg. It was our pleasure to have you as our guest and we hope to see you again very soon. Safe Travels.
4 out of 5
by Lori

Posted May 8, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear Lori- Thank you for taking the time to review the Residence Inn in Schaumburg. I am proud to see that you enjoyed your experience. We hope to see you again soon. Safe Travels!
2 out of 5
by Catherine

Just OK room, but great service

Posted May 2, 2016 on Hotels
Tiny room, and only queen size beds at this hotel. Adequate.
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear Catherine- I am sorry that the size of your bed did not meet your expectations. All of our suites are equipped with queen size beds. This allows for the added kitchen and living space. I apologize for any inconvenience this has caused. I am glad to see that our team did their best to make up for the lack of bed size with their service. We hope you consider the Residence Inn in the future. Best Regards.
5 out of 5
by James from Rockford

One night get away.

Posted Apr 15, 2016 on Hotels
The family stayed a night for a cheer competition. Staff was friendly and helpful. The facility was quiet and clean. The pool area was nice, but not overly large, and the pool was warm. Breakfast was very busy on the weekend.
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear James- Thank you for the kind review. I am glad we got to place host for the visiting cheer competitors. I am glad that our facility met all of your needs and I will be sure to share your feedback with our team. We hope to see you for the next competition. Safe Travels.
4 out of 5
by A verified traveler from Iowa

Family Visit to Shedd Acquarium

Posted Apr 9, 2016
Close to the highway and Arlington Heights Metra Station. We had a newly renovated room, very nice.
Comment from Hotel Management
May 16, 2016 by Ben Risseeuw, Hotel Management
Dear Sheila H- I appreciate the time you took to share your feedback with us and thank you for choosing the Residence Inn. It was our pleasure to have you as our guest and we hope that you will visit us again soon. Safe Travels!
5 out of 5
by Keith

Posted Mar 23, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Ben Risseeuw, Hotel Management
Dear Keith- I am glad to see that the Residence Inn was 5 stars in your book. We thank you for choosing the Residence Inn in Schaumburg and for taking the time to review the hotel. Safe Travels.
5 out of 5
by A verified traveler

Posted Mar 13, 2016 on Hotels
I love it
Comment from Hotel Management
May 21, 2016 by Ben Risseeuw, Hotel Management
Thank you very much! We "Loved" having you here. We hope to see you again soon and safe travels.
4 out of 5
by A verified traveler

Posted Mar 10, 2016 on Hotels
Comment from Hotel Management
May 21, 2016 by Ben Risseeuw, Hotel Management
Thank you for choosing the Residence Inn in Schaumburg. I am glad that you enjoyed your time here. We hope to see you again soon. Safe Travels.
5 out of 5
by Billy from Sandwich,Il

Don't care for restaurant they suggested...

Posted Mar 8, 2016 on Hotels
Don't like the fact if you order food from Fortune House your credit card stays attached to the phone number in room. This is something Mgmt should talk to the Chinese Restaurant about. So now that I'm gone if someone calls from my room they can charge to my card and restaurant wouldn't clear it out.
Comment from Hotel Management
May 21, 2016 by Ben Risseeuw, Hotel Management
Dear Billy- Thank you for choosing the RI in Schaumburg and for taking the time to share your feedback with us. I was not aware of the Fortune house policy and will connect with the Restaurant to share your concerns with them. Thank you for bringing it to my attention. I am glad you enjoyed the hotel and we hope to see you again soon.
5 out of 5
by Residence Inn by Marriott from 1610 McConner Parkway,Schaumburg, IL

Posted Mar 1, 2016 on Hotels
very clean and nice
Comment from Hotel Management
May 7, 2016 by Ben Risseeuw, Hotel Management
Thank you very much for your time and for choosing the RI in Schaumburg and for taking the time to share your feedback with us. We look forward to your next visit.