Ratings based on 41 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

Nice hotel, friendly staff.

Posted Oct 18, 2016
Pros: Breakfast, full kitchen rooms, free parking
Cons: They don't have water fountain at the hotel (I think, not entirely sure). Had to buy water after the first day.
Location: Giordano's is very close by!
I like the fact that there is a full kitchen in every room. Breakfast was excellent, it had waffles, eggs, oatmeal amongst other things.
Comment from Hotel Management
Oct 20, 2016 by maria, Hotel Management
We appreciate your business and your time that you took to provide feedback on your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend concert

Posted Aug 7, 2016
I took my nieces to see a concert in Chicago. It was last minute when we booked the room; glad we booked here. The overall experience was good.
Comment from Hotel Management
Aug 11, 2016 by Maria , Hotel Management
Dear Guest, Thank you for choosing the Residence Inn Chicago Midway and for rating the hotel favorably.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2016
Great hotel that reached all expectations and was friendly from start to finish.
Comment from Hotel Management
Jul 20, 2016 by maria , Hotel Management
Dear guest, Thank you for taking the time to write a review stemming from your recent stay at the Residence Inn Midway. We appreciate your patronage and the time you took to write a review. maria middleton nied
1 out of 5
by A verified traveler

Worst experience ever!!!!!

Posted Apr 12, 2016
I stayed at this hotel and the room had cockroaches & ants in it! I paid a lot for this room!! We complained and the staff did not apologize but gave us bug spray to use instead!!! I will never retun or stay in another Residence Inn!!!!
Comment from Hotel Management
Jun 7, 2016 by Maria , Hotel Management
Dear Guest, We pride ourselves on providing exemplary customer service and I apologize that this was not the case with your stay. We will talk to all the appropriate team members to address our issues moving forward. We know that there are many choices out there and we appreciate you bringing this to our attention.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel very close to the airport.

Posted Mar 14, 2016
Pros: Rooms with kitchenette were very convenient. It was quiet and hot breakfast was ok.
Location: Famous deep pizza place was nearby and convenient for airport.
The hotel is being renewed, and we got a suite that had been renewed that same day, so it was very nice. Staff were supper helpful. Nice small pool.
Comment from Hotel Management
Mar 15, 2016 by maria , Hotel Management
Laura, Thank you for taking the time to review the Residence Inn Midway and I hope that you loved the renovation as much as we do. We appreciate your business and we look forward to your return visit if your travels bring you back to this area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2016
The hotel had just been renovated and it was beautifully done. Tastefully decorated and pristine cleaning even in between nights as we stayed 2 nights. Will definitely go again and recommend for future stays.
Comment from Hotel Management
Mar 14, 2016 by Maria Nied, Hotel Management
Dear Valued Guest, Thank you for taking the time to review the Residence Inn Midway. The hotel's renovation is beautiful and we are glad that you enjoyed it. We look forward to your return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Nice location. Big room

Posted Sep 13, 2015
Affordable. Spacious. Clean. Great access to downtown.
Comment from Hotel Management
Sep 23, 2015 by Maria Middleton Nied, Hotel Management
Thank you for taking the time to comment on our stay at the Residence Inn Midway. I appreciate your patronage and we always look forward to a return vist.
3 out of 5
by A verified traveler from St. Louis, Mo

Stay somewhere else

Posted Sep 13, 2015
The hotel is non smoking and the room smelled like an ash tray.
Comment from Hotel Management
Sep 23, 2015 by Maria Middleton NIed , Hotel Management
Marriott properties are smoke free and at times guest violoate this condition. We pride ourselves on providing a comfortable stay and I apologize if this was not the case with your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Augusta Ga

Convinced to getting around

Posted Jul 27, 2015
Pros: The staff was very nice and knowable as to what we were able to do in town. We were there for a family reunion.
Location: We were there for a.family reunion
We have stayed here before on several occasions and was also pleased once again
Comment from Hotel Management
Sep 28, 2015 by General Manager , Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We pride ourselves on providing exemplary service. We look forward to having you again at the Residence Inn if your travels bring you back into this area. Maria Middleton Nied
4 out of 5
Recommended
for Families
by A verified traveler from Columbus, Ohio

Posted Jul 13, 2015
Nice hotel near the airport. The free parking and free hot breakfast were wonderful. In order to get into the city, you have to take a (free) shuttle to Midway and then a half-hour train ride into the Loop, so plan accordingly.
Comment from Hotel Management
Jul 16, 2015 by Maria, Hotel Management
Thank you for choosing this hotel! We know there are many choices and we appreciate your business.