I stayed at this hotel and the room had cockroaches & ants in it! I paid a lot for this room!! We complained and the staff did not apologize but gave us bug spray to use instead!!! I will never retun or stay in another Residence Inn!!!!
Comment from Hotel Management
Jun 7, 2016 by Maria , Hotel Management
We pride ourselves on providing exemplary customer service and I apologize that this was not the case with your stay. We will talk to all the appropriate team members to address our issues moving forward. We know that there are many choices out there and we appreciate you bringing this to our attention.