Ratings based on 196 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Like home away from home

Posted Feb 10, 2017
Pros: Hot breakfast every morning. Free parking. Friendly staff.
Location: Costco, Target, Giordanos, many other stores and restaurant near by.
Very comfortable room. Good location. Lots of restaurants and stores close by. Set about 30 minutes from the city. Free parking a plus. Even though close to the airport, it was very quiet.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Lexie, Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone! It was a pleasure having you as our guest, and we look forward to welcoming you back again on your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Ghetto

Posted Feb 4, 2017
It was a horrible stay. I booked a room for the celebration of my daughters ninth birthday. She invited a few friends. Main reason I booked here was for the pool well, unfortunately after 30 mins of swimming another guest vomited in the pool as their child pooped in the pool. So pool was closed through our whole stay. I wasn't offered any refund or another free stay. I am very upset spending that kind of money and not get what I stayed for.
1 out of 5
by A verified traveler

Disappointing

Posted Dec 12, 2016 on Hotels
We booked the room to have a kids pool party & before making reservations I called to make sure it was ok We got to hotel and send people home
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
I was getting married the Friday of my stay in asked if they could put off cleaning of the room so that i could get ready with my grooms men. The hotel staff agreed and had i nice gift for me and my wife when we returned that night
4 out of 5
by A verified traveler

Unexpectedly Pleased

Posted Nov 9, 2016 on Hotels
We had to find a hotel last minute and this was the most affordable one within the distance to downtown. I have to say we were very happy. There is a free shuttle to Midway Airport where you can catch the Orange Line to downtown, which was convenient. They offer an amazing breakfast every morning. The suite was comfortable and clean. The only problem is there is not a variety of restaurants around. There is a Coach's Bar and a Fridays within the hotel vicinity and a Pizza place up the road, which was great if you are staying for a few days. The staff were always nice and helpful. There is also a Target and Walmart just over the bridge so that was convenient. Overall we would stay here again!
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Guest, It's nice that you were unexpectedly pleased. Our team strives to provide an exemplary stay for each of our guests and I am happy that your stay was pleasant. We do look forward to your return visit when your travels bring you back into this area. Maria
5 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank your for the 5 star rating!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrence, KS

Nice hotel, friendly staff.

Posted Oct 18, 2016
Pros: Breakfast, full kitchen rooms, free parking
Cons: They don't have water fountain at the hotel (I think, not entirely sure). Had to buy water after the first day.
Location: Giordano's is very close by!
I like the fact that there is a full kitchen in every room. Breakfast was excellent, it had waffles, eggs, oatmeal amongst other things.
Comment from Hotel Management
Oct 20, 2016 by maria, Hotel Management
We appreciate your business and your time that you took to provide feedback on your stay.
4 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate the Residence Inn Chicago Midway!
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Everything was very nice except the pool was way to cold. Could not enjoy any swimming and that was probably why no one else was in the pool area.
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for providing feedback regarding your stay. We will look at the pool's temperatures and make adjustments. We do appreciate all feedback from our guests.
5 out of 5
by A verified traveler

Convenient hotel

Posted Oct 4, 2016 on Hotels
Perfect place to stay for our weekend family occasion, good location for us and very comfortable
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate the hotel and give us a 5 star rating! We appreciate our guests and we look forward to your return visit.