Beautiful location and hotel..
Posted Dec 21, 2016
Overall it was a pleasant stay and a beautiful location. The hotel is pretty clean and has a lot of amenities, such as their own Starbucks located in the hotel, an indoor pool, and their own gym(which have pretty fancy locker rooms in them..check it out if you end up staying there). We really liked the view along the river. It's close to navy pier and millennium park, which was great for us. During our stay we brought some leftovers back to our room only to notice we didn't have a microwave. We called guest services and they were very nice. They brought up a microwave and a mini fridge up to our room in no time at all, which was awesome. My only complaint about the hotel is the bed sheets. The sheets weren't very soft and kind of uncomfortable at times.
Comment from Hotel Management
Dec 23, 2016 by Lizzy R., Hotel Management
Thank you for reviewing the Sheraton Grand Chicago! We are glad to hear you enjoyed your stay in your room and were able to take advantage of all the city and our hotel has to offer. We are proud of our staff and appreciate you for recognizing their outstanding service. Thank you also for your feedback about the sheets; we will pass your feedback along to our team and work to improve. We look forward to your return in the near future.