Great stay apart from getting stuck in bathroom
Posted Jul 9, 2016 on Hotels
Stranded overnight in Chicago but happy to find a fresh clean room here at a good price with a 24 hour shuttle to get us back to the airport at 4AM. The room was small and bit cramped for my 12 year old and I...although a good price, I would have expected a slightly larger room for what we paid. Bathroom door not functioning correctly and we got stuck inside a couple of times, escaping only with great effort.
Comment from Hotel Management
Jul 15, 2016 by Colleen Myslinski, Hotel Management
I'm glad to see you had a great stay and I deeply apologize for the issues with the bathroom door-I'll make sure our maintenance team corrects the issue immediately so it doesn't happen again in the future. Thank you for staying with us and come back to see us again soon