Posted Aug 9, 2016
Check-in was listed for 3PM; however, we were not able to check-in until after 5PM. Cory the desk clerk was very kind and gave us some drinks and snacks, but that doesn't change the fact that we sat there for like an hour and a half sitting in the lounge.
The facilities are non-smoking, but people were smoking all over the place: the stairs, the parking lots, walkways. This may not sound like a big deal since it's not in the rooms, but our "neighbors" kept smoking outside our room (or maybe their own bathroom) and it drifted into our own bathroom unless we ran the fan constantly (which meant keeping the bathroom light on as well.)
If you have people staying in a room above you, brace yourself because you'll feel like you're in a drum, especially if they decided to start running around at 5:30 in the morning. I would have thought they would use concrete floors.
All in all, I get that it's an extended stay property, but it felt more like an apartment complex: lawn chairs sitting outside rooms, people smoking, signs hanging up in windows, random loitering, strange characters, people talking on the phone outside rooms at 2 AM, that kind of stuff.
If you need a multiple room suite with a kitchen and sitting area, this is one of the few places that has them. The outdoor pool is nice, as is the basketball court. The breakfast is good.
Comment from Hotel Management
Aug 16, 2016 by Maureen F, Hotel Management
Thank you for your comments... I'm so very sorry that we could not get you checked into your room in a timely manner... No excuses. As for the "smoking" we have designated smoking areas around the property, but with a campus style layout- it is very difficult to police all of our guests. We do our best to accommodate. I appreciate all of your comments- we strive to get better and better with feedback such as yours.