Ratings based on 752 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Illinois

Will be back again

Posted Aug 21, 2016
We reserved the two bedroom suite. It was nice and clean, updated. There were 3 tvs. Small kitchen has the basic needs you need :) two nice bathrooms. There were 8 of us and fit us all! The sofa is pull out bed. Free breakfast was good! Also, they have evening social where they offer light meal - varies everyday. The day we were there, it was salad and soup . Close to restaurants and attractions! Will go back there again!
Comment from Hotel Management
Aug 22, 2016 by Maureen Fleetwood/GM, Hotel Management
I appreciate your comments and thank you for staying with us. Come back and visit anytime.
3 out of 5
by A verified traveler

Not great.

Posted Aug 9, 2016
Pros: Good suites for larger families.
Cons: I don't know how much control a hotel has over their clientele. I guess just enforce the rules about not smoking.
Location: Everything around this area is within a 20 minute drive.
Check-in was listed for 3PM; however, we were not able to check-in until after 5PM. Cory the desk clerk was very kind and gave us some drinks and snacks, but that doesn't change the fact that we sat there for like an hour and a half sitting in the lounge. The facilities are non-smoking, but people were smoking all over the place: the stairs, the parking lots, walkways. This may not sound like a big deal since it's not in the rooms, but our "neighbors" kept smoking outside our room (or maybe their own bathroom) and it drifted into our own bathroom unless we ran the fan constantly (which meant keeping the bathroom light on as well.) If you have people staying in a room above you, brace yourself because you'll feel like you're in a drum, especially if they decided to start running around at 5:30 in the morning. I would have thought they would use concrete floors. All in all, I get that it's an extended stay property, but it felt more like an apartment complex: lawn chairs sitting outside rooms, people smoking, signs hanging up in windows, random loitering, strange characters, people talking on the phone outside rooms at 2 AM, that kind of stuff. Positives: If you need a multiple room suite with a kitchen and sitting area, this is one of the few places that has them. The outdoor pool is nice, as is the basketball court. The breakfast is good.
Comment from Hotel Management
Aug 16, 2016 by Maureen F, Hotel Management
Thank you for your comments... I'm so very sorry that we could not get you checked into your room in a timely manner... No excuses. As for the "smoking" we have designated smoking areas around the property, but with a campus style layout- it is very difficult to police all of our guests. We do our best to accommodate. I appreciate all of your comments- we strive to get better and better with feedback such as yours.
5 out of 5
by A verified traveler

Nice area. Great shopping.

Posted Jul 26, 2016
The beds were comfortable and the showers had great water pressure. I would definitely stay here again. Its great for families especially 2 full bathrooms.
Comment from Hotel Management
Aug 16, 2016 by Maureen F, Hotel Management
Thank you for your comments- please come back and stay with us whenever you are in the Schaumburg area.
5 out of 5
by A verified traveler from VA

Best home substitute

Posted Jul 22, 2016
Pros: Everything from rooms to evening socials on certain days
Cons: Breakfast variety can be better for such a pleasant hotel
Location: Chicago, Indiana dunes challenge
Best hotel we have ever stayed in our road trip by a long shot. The room layout for our 7 person group was elegant and spacious. The bedrooms each had their own bath and layout just made the whole place look bigger than it was. Nicely done. Going forward this will be our first choice hotel suites before we consider any other suite based hotels
Comment from Hotel Management
Aug 16, 2016 by Maureen F, Hotel Management
I appreciate your comments and your business. Thank you for being our guest,
5 out of 5
by Vikki

This traveler left a rating score only Posted Jun 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by Kalyana T

This traveler left a rating score only Posted May 29, 2016 on Hotels
5 out of 5
by Pamela from Chicago

Great Getaway

Posted May 27, 2016 on Hotels
All I can say is Magnificent
5 out of 5
by BRIAN from WATERLOO, IOWA

GREAT INEXPENSIVE STAY

Posted May 25, 2016 on Hotels
Our stay was great, The 3rd shift person that checked us in was the nicest person we have met in a long time. She was very friendly, helpful and sweet. The room was very clean and the grounds were beautiful. Will stay again the next time in the area.