Convenient location to ORD
Posted Apr 20, 2017
The hotel is conveniently located near ORD and reasonably priced. We stayed here twice prior to early-morning flights. The hotel is fairly quiet, given its location. We do not care for the layout of the rooms we stayed in, since the sink & vanity is directly opposite the bed. This means that one partner cannot rise early to get dressed without disturbing the sleep of the other partner. Also, given our early-morning flights, we were hoping that the complimentary breakfast would be available prior to 6am, but it was not. The hotel provides a sack breakfast, but it was just a cup of orange juice and a breakfast bar.
Comment from Hotel Management
Apr 22, 2017 by Kevin W., GEM, Hotel Management
Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your visit. We apologize for the minor inconveniences of the room layout and breakfast. Both are SpringHill Suites standards that we are following. Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to Chicago.
Kevin W., Guest Experience Manager