Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from White Plains. New York

It's a nice weekend

Posted Dec 2, 2016
I really enjoyed my staying on the facilities,and high recommend,thank you guys.
5 out of 5
by A verified traveler from US

Close to family; conveniently off the interstate a

Posted Nov 28, 2016
Pros: Front desk attendant, especially Sat evening were very nice and attentive to our needs (Child cut his hand).
Cons: Pool temp
Location: Cantigny is close by, Morton Arboretum, shopping at Target and many restaurants. Also, a large cinema close by
Everything was great, rooms were nice size, beds were comfortable. The pool was a bit chilly, but the kids still swam in it.
5 out of 5
by A verified traveler

Posted Nov 7, 2016
Very comfortable rooms, nice comfy beds and nice staff.
Comment from Hotel Management
Nov 10, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write and review. We are glad to hear you had a great expereince. I have shared your comments with the team. We look forward to accomodating you in the future. Best Regards, Tj Tate
5 out of 5
by A verified traveler from US

Posted Oct 22, 2016
Pros: Rooms were spacious, clean and newly remodeled. It was quiet and breakfast was good.
Cons: We got back to our room at about 11:30, had to go to the desk to request more water glasses and a non feather pillow, but the staff was very quick and helpful.
Comment from Hotel Management
Oct 24, 2016 by Tj Tate , Hotel Management
Thank you very much for your review. I have shared your comments wit the team and also noted the issues that were mention. We look forward to accommodating you in the near future. Best Regards, TJ Tate
4 out of 5
by A verified traveler from US

Posted Oct 18, 2016
Nice location, clean, friendly staff. I would recommend this hotel.
Comment from Hotel Management
Oct 19, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write and review. Our team is excited to hear you had a great experience and we look forward to accommodating you in future. Best Regards, Tj Tate
4 out of 5
by A verified traveler

Great Trip

Posted Oct 10, 2016
Location: Many activities and shopping in the area
This was a nice hotel for family. We had a pleasant stay. The breakfast was a bit sparse, but other than that it was good.
Comment from Hotel Management
Oct 15, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write and review. Our team were excited to hear that you did have a pleasant stay. I have noted the comments about the breakfast. We look forward to accommodating you in the future. Best Regards, Tj Tate
4 out of 5
by A verified traveler from Redwood City

Posted Sep 27, 2016
Cons: a mirror in the area outside the bedroom
Location: visiting my daughter at NIU
convenient location, nice breakfast, comfortable beds. parking was close the staff was very pleasant. Lots of restaurant options close by.
Comment from Hotel Management
Sep 28, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write and review. I have shared your comments with our team and we look forward to accommodating you in the near future. Best Regards, Tj Tate
5 out of 5
by A verified traveler

Posted Sep 21, 2016
very nice hotel,and I don't like staying in hotels,but it was very clean and comfortable,plus a nice area.
Comment from Hotel Management
Sep 26, 2016 by TJ Tate , Hotel Management
Thank you very much for taking the time out to write and review. I have shared your comments with our team and we look forward to accommodating you in the future. Best Regards, Tj Tate
4 out of 5
by A verified traveler

Nice Hotel

Posted Sep 7, 2016
Everything was in order except no maid service on my second day for my room. I asked to have my garage picked and that's all they did . I had dirty towels in the bathroom and were left there . I did report it to front office.
Comment from Hotel Management
Sep 9, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write a review. I have shared your comments with our team and I have noted your concerns so that they will be address. We look forward to accomodating you in the future . Best Regards, TJ Tate
4 out of 5
by A verified traveler

quiet and easy access

Posted Aug 29, 2016
We attended a family event. The room was comfortable and clean. The breakfast was excellent. The location was safe and quiet and easily accessible. The staff was helpful when we checked in and offered a street level room because of the handicapped person that was traveling with us. We requested handicap accessibility when making reservations. We were told that all rooms were basically handicapped accessible and DID NOT find this to be true. There was only one grab bar in the bathtub/shower area and the toilet was not the taller toilet we have found in other accessible rooms. Had I not stayed in the bathroom while she was showering she would have fallen because the grab bar was only a shorter vertical one that did not provide an area large enough for her to use to balance herself properly and I had to grab her when she slipped. Both vertical and horizontal grab bars would make for better handicapped accessibility and would be more what I would expect in a handicapped accessible area. .
Comment from Hotel Management
Oct 7, 2016 by Tj Tate , Hotel Management
Thank you for taking the time out to write and review. I have noted the comments mention and given them to correct department for review and to correct the issues.