Ratings based on 391 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Lovely staff no complaints

Posted May 16, 2017
Lovely hotel close to expressway that lands you minutes away from like all of your needs.( Food, liquor, gas, bars, and malls)
Comment from Hotel Management
May 16, 2017 by Vicki Kroll, Hotel Management
Alandis, We are delighted that your stay with the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale was enjoyable and appreciate that you took time out of your busy schedule to share your experience online. Our hotel is located in a quiet neighborhood, away from all of the hustle and bustle from Downtown Chicago. But we do have some great local restaurant choices at the Burr Ridge Village Center, just 1.5 miles across the interstate. The front desk team is always ready to share their local favorites. We hope to see you on your next visit to the Chicagoland area. Until then, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Florida

Nice, friendly staff.

Posted Apr 21, 2017
Pros: Breakfast and size of room
Cons: Inquiring as to reason for late check in especially if it is something beyond the patron's control
Enjoyed our stay for the most part. I called the hotel to inquire about transportation services, and the representative informed me that there would have been a no show fee applied. Mind you, we were supposed to arrive at 10 pm but was trapped in the slew of Delta's cancelled flights and did not arrive until 4 am. Once we arrived, things were straightened out, but it was a little alarming. Otherwise, the staff were friendly and the breakfast was supplied nicely. Certain to recommend to others.
Comment from Hotel Management
Apr 24, 2017 by Vicki, Hotel Management
We are delighted that your stay with the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale was enjoyable and appreciate that you took time out of your busy schedule to share your experience online. We do apologize that you experienced an issue with your reservation, but thrilled to hear that we were able to take care of it quickly. We do recommend calling the hotel if your arrival plans change, especially if you will arrive on a different day. We hope to see you on your next visit to the Chicagoland area. Until then, safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Pros: close to Midway but not alot of plane noise
We were just there overnight to be close to the airport to pick up our kids early the next morning.
Comment from Hotel Management
Apr 10, 2017 by Vicki Kroll, Hotel Management
Dear Traveler, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We are located just 12 miles from Midway Airport, away from all the hustle & bustle but close enough to get their quickly. We appreciate your time in sharing with us your experience and hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from MI

Stay after spring break

Posted Apr 9, 2017
We checked in at 1:30 am after a long day of traveling this is not far from midway airport. This hotel was very clean, beds were comfortable and breakfast selection was awesome.
Comment from Hotel Management
Apr 10, 2017 by Vicki Kroll, Hotel Management
Spring Break, We are delighted that your stay with the SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale was enjoyable and appreciate that you took time out of your busy schedule to share your experience online. We are thrilled to hear that you found the hotel clean, comfortable and lots of options for breakfast. We have shared your comments with our team. They love hearing when guests enjoyed our breakfast, and clean rooms. We hope to see you on your next visit to the Chicagoland area. Until then, safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Nice hotel ... this questionnaire however is annoying
Comment from Hotel Management
Feb 23, 2017 by Vicki, Hotel Management
Dear Traveler, Thank you for taking the time to fill out the questionnaire and write a review for us. We are thrilled to hear that you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing your experience with us and hope to see you soon.
5 out of 5
by Stacy

Great stay

Posted Feb 20, 2017 on Hotels
Hotel was clean and comfy. Staff very nice. Room was great and spacious for the price.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Stacy, Thank you for taking the time out of your busy schedule to share your experience about the SpringHill Suites Burr Ridge online. It is great to hear that you enjoyed your stay with us. Our rooms offer 25% more space than a standard hotel room with separate areas for sleeping, relaxing and working. We love hearing that you found the hotel clean & comfy and our staff nice. We hope you had the opportunity to explore our local area during your stay with us. Burr Ridge has some amazing restaurants and great shopping. We hope to see you on your next visit to the Chicagoland area, until then - safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to highways

Posted Feb 13, 2017
I have traveled to many states and stayed at different hotel chains. This experience was the most comfortable quiet and clean yet modern stay I have experienced thus far.
Comment from Hotel Management
Feb 14, 2017 by Vicki, Hotel Management
Dear Traveler, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We are conveniently located right off of highway 55 & Interstate 294, just miles away from some of Chicago's Best attractions. We appreciate your time in sharing with us your experience and hope to see you soon. Until then, safe travels.
5 out of 5
by Val

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Val, Thank you for staying with us and for taking a minute to rate your experience at our hotel. It's great to hear that you enjoyed your stay. We hope you had the opportunity to take advantage of our great amenities like free breakfast, free internet or our indoor pool . We hope you visit us again on your next trip to the Chicagoland area, until then safe travels!
4 out of 5
by Peter

Posted Jan 24, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Dear Peter, Thank you for staying with us and for taking a minute to share your experience. It's great to hear that you enjoyed your stay. We are located off of I-55 just 18 miles from some of the BEST attractions in Downtown Chicago. We hope you will come back and see us again soon; until then safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from south bend in.

Nice hotel.

Posted Jan 4, 2017
I had no issues with the hotel just trivago. I found the room rate cheaper thrust the hotel directly.
Comment from Hotel Management
Jan 6, 2017 by Vicki, Hotel Management
Dear traveler, I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing your experience with us and hope to see you soon.