Not so nice
Posted Sep 18, 2016
Stayed at a Staybridge in Rockford ILL three nights ago and thought it was great. This room in Oakbrook Terrace cost more and was no where as nice as the other Staybridge. Then there was the ice issue. I couldn't find an ice bucket so my husband took the ice container from the refrigerator freezer and went to look for ice. Eventually he went to ask at the desk when he couldn't find any. That was when he found out that you are to use the ice maker in the refrigerator in the room, which no one told us about. It wasn't like that at the first Staybridge hotel. So I turned on the ice maker and in 90 minutes it made 6 ice cubes. I shut it off at that point and went to bed. Also, there was no place to park in the hotel parking lot , so we had to park on the street. Not a good experience overall.