Ratings based on 1,187 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

delightful in every way!

Posted Apr 24, 2017
we were warmly welcomed after a cross-country train ride from SF, and the hotel, staff and stay couldn't have been nicer or more accommodating. The location was prime, the beds were amazingly comfortable, the breakfast was delicious...all good!
Comment from Hotel Management
Apr 25, 2017 by Jackie, Hotel Management
Dear Sue B, Welcome to our Pineapple Family! We're happy to hear you were warmly welcomed after what must have been an amazing journey. We are glad you fell "in sleep" with us, and indulged in an Atwood breakfast. We hope your adventures bring you back to beautiful Chicago and The Alise soon! Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Wonderful hotel!

Posted Apr 23, 2017
Very comfortable hotel, decently close to many attractions, but what made it the best was the exceptional staff! Thank you Pineapple Hospitality!
Comment from Hotel Management
Apr 23, 2017 by Jackie, Hotel Management
Dear Jenny, Thank you for staying with us! We're so glad you enjoyed your time in Chicago with The Alise. Welcome to our Pineapple Family. We love hospitality and making your day awesome makes our day awesome! We hope you will be back in the area soon so you can fall in-sleep with us all over. Warm Regards, Jackie L Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the theatre district

Posted Apr 15, 2017
Pros: Free wifi, cupcakes and coffee
Lovely old style hotel. Beds are very comfortable although they do have very sharp corners on the base. Opposite Macy's and close to nice restaurants.
Comment from Hotel Management
Apr 18, 2017 by Tonya, Hotel Management
Hello Anonymous on Expedia, Our goal is to shoot for the stars... with free wifi, cupcakes and coffee. So happy we can meet your expectations and give you everything you wanted during this stay. Hope to see you again soon. Thank you, Tonya
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Wonderful hotel

Posted Apr 14, 2017
Hotel was excellent and a great value. The staff was great.
Comment from Hotel Management
Apr 14, 2017 by Jackie, Hotel Management
Dear Jack, We miss you already! Thank you for staying with us. We also appreciate the great review. It's a lot to ask to provide an amazing experience in a city as awesome as Chicago, but we're happy to be able to provide it at a great value. we hope your travels bring you back to our wonderful city soon. Until Then, Jackie L
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin, OH

Elegant Luxury

Posted Apr 2, 2017
Cool old building with very luxurious rooms. Loved the European comforters!
Comment from Hotel Management
Apr 3, 2017 by Tonya, Hotel Management
Steve, Thank you for sharing your experience on Expedia. We are glad we were able to accommodate your expectations. Next time you are in Chicago, we would love to have you as our guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sweet!

Posted Mar 28, 2017
Pros: Clean, tidy, friendly.
Cons: Desk chair too low making it uncomfortable to work at the desk. And I'm tall! Accoutrements on dresser block lower part of TV. TV Remote.
It has character, and the service is phenomenal! Restaurant is nice, friendly and good food. Easy access, and near shopping and restaurants. Also easy access to transit options. Room was tidy. No hot water issues, and bathroom was nice and functional. Would like to see shower curtain rod with the "bow" to allow a bit more room for showering. I'd easily stay there again! Very comfortable and friendly!
Comment from Hotel Management
Apr 3, 2017 by Tonya, Hotel Management
Dear Anonymous, The Alise Chicago and Atwood really is a phenomenal Hotel and Restaurant. We're delighted that we could impress you during your visit. On your next visit to Chicago we will definitely get you a taller chair for your comfort. We hope you stay at a StayPineapple hotel again soon. Warm regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice close to downtown

Posted Mar 28, 2017
Loved the room! Wish the bed wasn't in the middle of the room kept hitting my leg on the corner of the bed come home with a bruise but all and all hotel was amazing staff was kind room was clean! Very close to everything easy to walk to places. We will definitely stay there again!
Comment from Hotel Management
Apr 3, 2017 by Tonya, Hotel Management
Stacy, So happy to hear that the staff and services provided by The Alise Chicago met your expectations. Our location is the best in the city for shopping, restaurants, transportation, and all major attractions. Sincerely, sorry you hit your leg on the corner of the bed frame. Hope you are feeling well. We hope to see you again soon. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel!

Posted Mar 27, 2017
Room was small but very conveniently located. Very clean hotel.
Comment from Hotel Management
Apr 3, 2017 by Tonya, Hotel Management
Dear Anonymous, Thank you for sharing your experience on Expedia. We appreciate your feedback. We are so happy to hear that you approve of The Alise Chicago. This really is an awesome hotel with lots of charm. The building is 122 years old and have stood the test of time. We try our very best to keep it clean and welcoming for our guests. Thank you for staying with us. Warm regards, Tonya
5 out of 5
Recommended
for Everyone
by A verified traveler from Plover, WI

Nice hotel close to everything

Posted Mar 26, 2017
We had a great weekend trip. The hotel is beautiful, staff was fantastic, and room was quiet. They have coffee and cupcakes available in the lobby every afternoon, and pineapple infused water also. The room was small, but to be expected in downtown Chicago. Other amenities: shampoo, conditioner, soap, etc dispensers in the bath, keurig coffeemaker, fridge, safe, robes, slippers. Our room was on the 15th floor and had amazing views. Overall we had a great stay and would recommend to anyone.
Comment from Hotel Management
Apr 3, 2017 by Tonya , Hotel Management
Hi Nicole, Wow... We are so happy to hear that your weekend trip was everything you could imagine and more. We hope this will not be your last time at The Alise Chicago. Just outside of our door you'll find shopping, restaurants, transportation and most major attractions. Hope to see you again soon. Warm regards, Tonya
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to many Chicago attractions.

Posted Mar 26, 2017
Comfortable bedding. Helpful and friendly staff. Stored luggage upon check-out until we were ready to head to the train. Great location. Close to shopping, restaurants and entertainment.
Comment from Hotel Management
Apr 7, 2017 by Tonya, Hotel Management
Dear Anonymous, Yes we are walking distance from most major attractions. We upgraded our beds in February and our guests is raving about the comfort of the beds. The Staff is an added bonus! Please give us another opportunity to service you again. Warm regards, Tonya