Fridge not working, toilet not flushing, lights not working, fire alarm at 3:00am
Comment from Hotel Management
by Front Desk Manager, Hotel Management
I am sorry that you were woken up by the fire alarms, unfortunately someone hit the alarm switch located on the 3rd floor and caused the alarm to go off, I know it was an inconvenience to you but we needed to assure everything was okay and safe for our guest to stay in the hotel, therefor we had to call, as to Mokena fire department got notification of our alarms going off too. in regards to the toilet not flushing or fridge not working we didn't see or get a complaint on that for any room that night. If you had an issue with your room it would've been best to have notified us at the front desk, unfortunately you didn't.