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Beautiful, aesthetic rooms with a classic wood design. Very comfortable. Nice touches like actual marble sink top and porcelain faucets. Large tub. Impressive view of city from room and in breakfast area. Breakfast area has a multitude of options and is kept very clean. We will be returning to this gem again.
I highly recommend staying at the Buckingham Hotel. I’ve been to many different hotels throughout downtown chicago and this is the best by far. Staff is great, view is great, breakfast is great, parking in the same building so no need to walk outside, and you’re on the 40th floor. Couldn’t recommend a better hotel.
Safe, quiet, beautiful views of the city and lake from the 40th floor
PEGGY
Stayed 1 night in Feb 2024
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Peggy, for sharing your experience! We're thrilled to hear that you enjoyed the safety, tranquility, and stunning views from our 40th-floor location. We strive to provide a serene environment with breathtaking vistas of the city and the lake. Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.
A special shot out Joel and the other gentleman in the concierge desk. We really enjoyed the stage. I would only suggest to have more different types of teas available for breakfast. The orange cinnamon tea ran out the first morning we stay.
Sergio
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Sergio, for your fantastic review! We're delighted to hear that Joel and hotel staff remembers made your stay special. We'll be sure to pass along your kind words to them. It's great to know that you enjoyed the stage and had a wonderful experience overall. We appreciate your feedback regarding the tea selection for breakfast, and we'll work on ensuring a wider variety is available, including replenishing popular options like the orange cinnamon tea. Your input helps us improve, and we can't wait to have you back for another fantastic stay
I like the property and the decor enough but I was not a huge fan of the general ambiance and it is kind of an odd set up. The view from our window was amazing since the hotel is very high up in the building! The front desk people were really kind and helpful.
Melissa
Response from Leydi Naranjo on Mar 4, 2024
Thanks, Melissa, for your feedback! We're glad you liked the property and decor, and that you enjoyed the amazing view from your window. Our front desk staff are always here to help. We'll take your comments into consideration for future improvements. We hope to see you again
Not the best stay I have had there. Stay was for two nights but room was not refreshed during stay. Lake view room had issues with TV, blinds and internet connectivity. Willing to give it another try because if location for me, but if not improved next tome, I’ll opt for other nearby options.
it was very quiet and an excellent view over the city. It is difficult to find as very less signs
Stefan
Stayed 2 nights in Nov 2023
Response from Leydi Naranjo on Dec 1, 2023
We're pleased to hear you enjoyed the quiet ambiance and excellent city view. However, we apologize for any difficulty you had in finding us due to limited signage. Your feedback is valuable, and we'll work on improving the visibility for a more seamless experience.
My room had an amazing view of the lake. The front desk staff were great and extremely helpful. Great experience.
Verified traveler
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for sharing your wonderful experience! We're delighted you enjoyed the amazing lake view and experienced great service from our front desk staff. We look forward to welcoming you back soon.
We're delighted to hear that you loved the views from your room! Thank you for sharing your positive experience. We look forward to welcoming you back for more enjoyable moments.
We're thrilled to learn that everything was perfect for you, creating a quiet and peaceful experience. Thank you for choosing us, and we look forward to welcoming you back for another
Thank you for highlighting the uniqueness and historical charm of our hotel. We appreciate your recognition and look forward to hosting you again for more memorable experiences.
This isn't a hotel for everyone. It has a pool, sauna and fitness center....but it's only open from 6a-6p M-Th, and 3p on F. No weekends. It's not "kid-friendly."
The hotel is located on the 40th floor of an office building in the financial district. You will need to check in at the front desk, go up two elevators, then check in to the hotel. The rooms are very nice and the bed was exceptionally comfortable.
Jennifer
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for sharing your detailed experience. We appreciate your insights into our facilities and location. While we're pleased to hear you found the rooms very nice and the bed exceptionally comfortable, we also value your feedback about the limited hours for amenities and the unique check-in process. We'll use this information to continually improve our offerings.We hope to have the opportunity to welcome you back in the future.
We booked the suite for our stay & we absolutely loved our room. It was spacious & comfortable. We also loved our front desk clerk who checked us in. He was VERY accommodating & attentive. He deserves all of my stars for customer service.
If I had to pick a dislike it would be the parking.
Portia
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for choosing our hotel and for sharing your positive experience! We're thrilled to hear that you loved your spacious and comfortable suite. Your compliments to our front desk clerk are greatly appreciated, and we'll make sure to recognize his outstanding service.We understand parking can be a concern, and we apologize for any inconvenience. Your feedback is valuable, and we'll use it to improve our services.We look forward to hosting you again for another enjoyable stay.
Thank you for taking the time to share your feedback and for the perfect 5-star rating! We're delighted to hear that, despite the initial hassle, your overall experience was positive. We look forward to welcoming you back for another great stay.
Safe & quite hotel with great views. Close to train stations
PEGGY
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for your wonderful review! We're thrilled to hear that you found our hotel safe, quiet, and enjoyed the great views. It's fantastic to know that our proximity to train stations added to your overall experience. We look forward to hosting you again on your next visit.