Lounge

Reviews of The Buckingham Hotel

3.5 out of 5
The Buckingham Hotel
425 S Financial Place 40th floor, Chicago, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the excelente service, view and staff that was so helpful!!
Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and beautiful place to stay in
Stayed 2 nights in Apr 2024

10/10 Excellent

Suresh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but a bit outdated, close to USCIS office.
Stayed 1 night in Mar 2024

8/10 Good

Mairi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a surprising small single story hotel on the 40th floor of the building.
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, aesthetic rooms with a classic wood design. Very comfortable. Nice touches like actual marble sink top and porcelain faucets. Large tub. Impressive view of city from room and in breakfast area. Breakfast area has a multitude of options and is kept very clean. We will be returning to this gem again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at the Buckingham Hotel. I’ve been to many different hotels throughout downtown chicago and this is the best by far. Staff is great, view is great, breakfast is great, parking in the same building so no need to walk outside, and you’re on the 40th floor. Couldn’t recommend a better hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Lluvia Areli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our room over Lake Michigan and the city.
Stayed 4 nights in Mar 2024

10/10 Excellent

joe

Business traveler
Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Marshall

Liked: Cleanliness, property conditions & facilities
Great location. Clean rooms. Fantastic views
Stayed 1 night in Mar 2024

10/10 Excellent

Kedesch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and would go back without a doubt.
Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PEGGY, GRANVILLE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, beautiful views of the city and lake from the 40th floor
Stayed 1 night in Feb 2024
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Peggy, for sharing your experience! We're thrilled to hear that you enjoyed the safety, tranquility, and stunning views from our 40th-floor location. We strive to provide a serene environment with breathtaking vistas of the city and the lake. Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shot out Joel and the other gentleman in the concierge desk. We really enjoyed the stage. I would only suggest to have more different types of teas available for breakfast. The orange cinnamon tea ran out the first morning we stay.
Response from Leydi Naranjo on Mar 4, 2024
Thank you, Sergio, for your fantastic review! We're delighted to hear that Joel and hotel staff remembers made your stay special. We'll be sure to pass along your kind words to them. It's great to know that you enjoyed the stage and had a wonderful experience overall. We appreciate your feedback regarding the tea selection for breakfast, and we'll work on ensuring a wider variety is available, including replenishing popular options like the orange cinnamon tea. Your input helps us improve, and we can't wait to have you back for another fantastic stay

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property and the decor enough but I was not a huge fan of the general ambiance and it is kind of an odd set up. The view from our window was amazing since the hotel is very high up in the building! The front desk people were really kind and helpful.
Response from Leydi Naranjo on Mar 4, 2024
Thanks, Melissa, for your feedback! We're glad you liked the property and decor, and that you enjoyed the amazing view from your window. Our front desk staff are always here to help. We'll take your comments into consideration for future improvements. We hope to see you again

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just in for new years and everything was LOVELY!
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Stayed 1 night in Jan 2024

10/10 Excellent

Kamel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Deb

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Steven H

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely!
We had a great stay here, it was a beautiful room. The overall experience was amazing!
Stayed 1 night in Dec 2023

8/10 Good

Marcus, Lake Barrington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best stay I have had there. Stay was for two nights but room was not refreshed during stay. Lake view room had issues with TV, blinds and internet connectivity. Willing to give it another try because if location for me, but if not improved next tome, I’ll opt for other nearby options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had amazing views of the city. Quiet, safe and close to walking to attractions and things to do.
Stayed 1 night in Dec 2023

10/10 Excellent

PEGGY, GRANVILLE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, SAFE, great views of the city and lake. Close to train stations.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and view
Stayed 1 night in Dec 2023

10/10 Excellent

Kady Melendez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property definitely going back. Only downside is the breakfast offered
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge, fort wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Ju Hee, VALPARAISO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Udesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet and an excellent view over the city. It is difficult to find as very less signs
Stayed 2 nights in Nov 2023
Response from Leydi Naranjo on Dec 1, 2023
We're pleased to hear you enjoyed the quiet ambiance and excellent city view. However, we apologize for any difficulty you had in finding us due to limited signage. Your feedback is valuable, and we'll work on improving the visibility for a more seamless experience.

10/10 Excellent

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

10/10 Excellent

Urayoan, Waco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and hospitality!!
Stayed 1 night in Nov 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for your kind words! We're delighted you enjoyed our service and hospitality. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience & Amazing View!
My room had an amazing view of the lake. The front desk staff were great and extremely helpful. Great experience.
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for sharing your wonderful experience! We're delighted you enjoyed the amazing lake view and experienced great service from our front desk staff. We look forward to welcoming you back soon.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from my room!
Stayed 2 nights in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
We're delighted to hear that you loved the views from your room! Thank you for sharing your positive experience. We look forward to welcoming you back for more enjoyable moments.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
Everything was perfect
Stayed 1 night in Nov 2023
Response from Leydi Naranjo on Nov 16, 2023
We're thrilled to learn that everything was perfect for you, creating a quiet and peaceful experience. Thank you for choosing us, and we look forward to welcoming you back for another

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness are history
Stayed 1 night in Nov 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for highlighting the uniqueness and historical charm of our hotel. We appreciate your recognition and look forward to hosting you again for more memorable experiences.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn't a hotel for everyone. It has a pool, sauna and fitness center....but it's only open from 6a-6p M-Th, and 3p on F. No weekends. It's not "kid-friendly." The hotel is located on the 40th floor of an office building in the financial district. You will need to check in at the front desk, go up two elevators, then check in to the hotel. The rooms are very nice and the bed was exceptionally comfortable.
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for sharing your detailed experience. We appreciate your insights into our facilities and location. While we're pleased to hear you found the rooms very nice and the bed exceptionally comfortable, we also value your feedback about the limited hours for amenities and the unique check-in process. We'll use this information to continually improve our offerings.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the suite for our stay & we absolutely loved our room. It was spacious & comfortable. We also loved our front desk clerk who checked us in. He was VERY accommodating & attentive. He deserves all of my stars for customer service. If I had to pick a dislike it would be the parking.
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for choosing our hotel and for sharing your positive experience! We're thrilled to hear that you loved your spacious and comfortable suite. Your compliments to our front desk clerk are greatly appreciated, and we'll make sure to recognize his outstanding service.We understand parking can be a concern, and we apologize for any inconvenience. Your feedback is valuable, and we'll use it to improve our services.We look forward to hosting you again for another enjoyable stay.

10/10 Excellent

Ariana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hassle to get too
Stayed 4 nights in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for taking the time to share your feedback and for the perfect 5-star rating! We're delighted to hear that, despite the initial hassle, your overall experience was positive. We look forward to welcoming you back for another great stay.

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for the perfect 5-star rating! We're thrilled to have met your expectations, and we hope to welcome you back for another outstanding stay.

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for the fantastic 5-star review! We're thrilled you enjoyed your stay. Looking forward to hosting you again.

10/10 Excellent

Emily

Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for the perfect 5-star rating! We're thrilled to have met your expectations, and we hope to welcome you back for another outstanding stay.

10/10 Excellent

PEGGY, GRANVILLE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & quite hotel with great views. Close to train stations
Stayed 1 night in Oct 2023
Response from Leydi Naranjo on Nov 16, 2023
Thank you for your wonderful review! We're thrilled to hear that you found our hotel safe, quiet, and enjoyed the great views. It's fantastic to know that our proximity to train stations added to your overall experience. We look forward to hosting you again on your next visit.