Not for Families with Small Kids
Posted Mar 30, 2017
Room was over $200 and it was very small. I was charged a $75 deposit I didn't know about until I checked in and was only refunded $65. Walpaper was peeling off the wall in the bathroom. Closet light had a mind of its own and turned off and on randomly. Toilet flush valve was broken when we arrived...took nearly an hour to repair. Lamp was broken...light bulb fixture was snapped off and dangling from the top of the lamp. Asked for extra linens and received over an hour later. However, it was very clean, linens were very nice. Furniture was very comfortable - especially the bed. The tub was a nice size - seemed larger than a standard tub and the shower head was nice too. Would have been a beautiful view of Lake Michigan from our room had it not been raining, and we could observe the carriage rides from our room too, which was neat. Located just off the Magnificent Mile, there was very easy access to any kind of shopping you could want. Restaurants and lounge in the hotel made for easy access to food and drink. All in all it was not a horrible experience, but I expected better for the price.