- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent for us when visiting our daughter. Overall, we were pleased. However, we were told that we would receive a complimentary bottle of wine when we checked in. We waited, and it didn't arrive. When we inquired later, the new concierge said that they had attempted to deliver, but we had placed the "Do Not Disturb" on the door - not true! Also, it was rather disappointing that the bar on the 4th floor was off limits to hotel guests on both nights we were there - a nightcap would have been nice.