Get an overview of this hotelLuxury hotel on the Mag Mile, with rooftop dining

The Shops at North Bridge

Placing guests on the glamorous Magnificent Mile, The Gwen, a Luxury Collection Hotel, Chicago offers direct access to The Shops at North Bridge, and is a 15-minute walk from the shops, restaurants, and rides of Navy Pier. The Art Institute of Chicago, home to Grant Wood's American Gothic, is 20 minutes away on foot.

Rooftop dining with views

Diners can enjoy views of the city with American cuisine on the Terrace Rooftop, while the Terrace Restaurant serves gourmet burgers and steaks. The 24-hour fitness center is good for a cardio workout, and guests can also take advantage of the 24-hour business center.

Sleep menu, free WiFi

Stylish rooms are decorated with comfy furnishings, plush fabrics, and gold accents. Guests can keep in touch using free WiFi, watch cable shows on the 42-inch flat-screen TV, and listen to music on the iPod® docking station. In-room spa services and a custom sleep menu offer added relaxation.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access. 13 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

The Gwen, a Luxury Collection Hotel, Chicago is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • 24-hour health club 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 17 
  • Number of meeting rooms - 13 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Shopping on site 
  • Smoke-free property 
  • Total number of rooms - 312 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Year Built 1928 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • Refrigerator (on request)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • DVD player 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board 
  • Phone 
  • Pillow menu 
  • Plasma TV 
  • Premium bedding 
  • Premium TV channels 
  • Refrigerator (on request) 
  • Room service (24 hours) 

Where to Eat

The Gwen, a Luxury Collection Hotel, Chicago has a restaurant onsite.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Segway rental/tour nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 2 AM

Check-in time starts at 3 PM

Minimum check-in age is 21


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!


Pets allowed, Only dogs and cats are allowed, Pet maximum weight in lb is 25

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: USD 45 per night (in/out privileges)
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay (maximum USD 75.00 per stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

Awards & Affiliations

  • The Gwen, a Luxury Collection Hotel, Chicago is listed in the 2013 Condé Nast Traveler Top 100 List and the 2012 Travel + Leisure 500.

Parking Package

Book a stay in a "Parking Promotion" rate category and receive self parking for 1 vehicle with in/out privileges. Must book "Parking Package" rate plan to receive benefits. Not valid with any other discount, coupon, or offer. Other restrictions may apply.

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