评分基于 1,135 条真实点评
4.2 客房清洁度
4.2 服务和员工
4.2 客房舒适度
4.0 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2022年4月7日 发布在：Orbitz
The lobby is of course beautiful. But staff were almost absent. Hotel restaurant closed. Lobby bar was open and this was very pleasant - but bartender was very inattentive and unfriendly. Room was very small and in significant disrepair although very clean. No in room coffee or minibar. No fridge. But still for downtown sticker price. Very very disappointing stay.
酒店管理层的评论
2022年5月4日，回复：酒店管理层 EO
Dear Victoria,
We would like to thank you for your recent sty with us here at The Palmer House. I do apologize that your stay with us was not satisfactory due to the lack of amenities and and condition of the room. We do hope to be able to provide more amenities in the near future. Hopefully you would be able to provide us with another chance on a future stay in The Windy City.
Best Regards,
Ericka
用户：真实旅客
Palmer House Stay
发布日期：2022年4月7日 发布在：HotelsGustavo was very courteous and cheerful when checking us into our room.
酒店管理层的评论
2022年4月10日，回复：酒店管理层 EO
Dear Anonymous,
Thank you for your recent stay with us here at The Palmer House. We are so pleased your enjoyed your stay and the service our agent Gustavo provided. We hope to be able to welcome you back soon.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月5日 发布在：Hotels
酒店管理层的评论
2022年4月8日，回复：酒店管理层 EO
Dear Anonymous,
Thank you for your recent stay with us here at The Palmer House.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月4日 发布在：Hotels
酒店管理层的评论
2022年4月8日，回复：酒店管理层 EO
Dear Lara,
Thank you for your recent stay with us here at The Palmer House.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月4日 发布在：Hotels
酒店管理层的评论
2022年4月8日，回复：酒店管理层 EO
Dear Kelly,
Thank you for your recent stay with us here at The Palmer House.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月4日
Wonderful location but the room was not properly cleaned. The bathtub was full of hair and soap scum
酒店管理层的评论
2022年4月12日，回复：酒店管理层 EO
Dear Justine,
Thank you for your recent stay with us here at The Palmer House. We do apologize that the cleanliness of your stay was not to par, and we will be reaching out to housekeeping to inform them. We hope to be able to welcome you back soon.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月4日
用户：真实旅客
Great Stay!
发布日期：2022年4月3日 发布在：HotelsThe staff was kind and friendly. They helped upgrade our room at no extra cost. It was delightful.
酒店管理层的评论
2022年4月4日，回复：酒店管理层 EO
Dear Laura,
Thank you for your recent stay with here at The Palmer House. We are so pleased that you enjoyed your stay with us and we hope to be able to welcome you back soon.
Best Regards,
Ericka
用户：真实旅客
发布日期：2022年4月3日 发布在：Hotels
酒店管理层的评论
2022年4月8日，回复：酒店管理层 EO
Dear Sarah,
Thank You for your recent stay with us here at The Palmer House.
Best Regards,
Ericka
用户：真实旅客
100% happy
发布日期：2022年4月3日 发布在：HotelsGreat customer service. Had the chance to take my children to a Chicago classic. Rooms were great and i would visit again
酒店管理层的评论
2022年4月4日，回复：酒店管理层 EO
Dear Darius,
Thank you for your recent stay with us here at The Palmer House we appreciate guest like yourself. We hope to welcome you back soon on a future stay in The Windy City.
Best Regards,
Ericka
