Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Fabulous hotel close to Michigan Avenue

Posted Feb 9, 2016
Elegant hotel, very attentive staff. I liked the upgraded new room design and functionality. The Spa is excellent and I can only recommend it. The Shanghai Terrace is also a great restaurant located in the hotel next to other restaurant options. I also liked the High afternoon Tea time very much which is offered in the main lobby restaurant
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Fantastic!

Posted Jan 19, 2016
Pros: The location, the rooms, the service, the amenities, the fitness center, fitness classes - so basically everything!
Cons: We never seemed to get the right temperature in the room. We were either too hot or too cold.
Location: The location is great and convenient to shopping and dining.
We had a terrific weekend! This is by far the nicest hotel in Chicago and is hard to beat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
Beautiful hotel great location. Great for roomatic weekend or even family getaway. The staff was exceptional and the room was very comfortable
Comment from Hotel Management
Jan 14, 2016 by The Peninsula Chicago, Hotel Management
Dear ddf, Thank you for visiting The Peninsula Chicago. We truly appreciate your generous comments about our location, staff and rooms. We are also grateful for your recommendation of The Peninsula Chicago as a “great” place to stay for a romantic weekend or family getaway. We look forward to welcoming you back again soon. Warm regards, Richard Sorensen Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Geneva IL

Wonderful experience for our Wedding Anniversary

Posted Dec 29, 2015
The hotel is beautiful. We were given a free upgrade, two grades above what I reserved and I did not even ask for it. The room was clean and comfortable. It had fantastic modern features while maintaining the old world field. We cannot wait to go back!!
Comment from Hotel Management
Dec 31, 2015 by The Peninsula Chicago, Hotel Management
Dear Rachel and Greg, Thank you for visiting The Peninsula Chicago and for posting your gracious comments. We hope to welcome you back again soon! Warm regards, Richard Sorensen Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Best in the area.

Posted Dec 26, 2015
Everything is perfect but the hotel is a bit smaller than other peninsulas in different countries.
Comment from Hotel Management
Dec 31, 2015 by The Peninsula Chicago, Hotel Management
Dear Alex, Thank you for visiting The Peninsula Chicago and for sharing that your visit was “perfect.” We look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

phenomenal service!!

Posted Dec 19, 2015
Perfect location close to all the shopping and restaurants. The staff and service were FANTASTIC! Never had I felt so fabulous and amazing. I'd come back for just the service. The suite was huge and the bed was so comfortable. The Peninsula was a fantastic hotel!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Truly a luxury hotel in Chicago

Posted Nov 24, 2015
Pros: Great staff, rooms + bathrooms, comfortable beds and good selection of restaurants
Location: Michigan Avenue is just a few steps away, the hotel is close to the main shopping areas and the Hancock building
The Peninsula continues to be my favorite hotel in Chicago - conveniently located very close to Michigan Avenue, very attentive staff, great rooms with nice bathrooms, good selection of restaurants. The Shanghai terrace is a special restaurant in the hotel and offers a different atmosphere. I also like the Lobby restaurant with its spacious setting and great view, if you manage to get a table close to the windows.
Comment from Hotel Management
Nov 30, 2015 by The Peninsula Chicago, Hotel Management
Dear Cornelia, Thank you for visiting The Peninsula Chicago and for sharing your kind comments about our location, staff and facilities. We look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager
5 out of 5
Recommended
for Business Travelers
by Susan D.

Special birthday

Posted Nov 10, 2015 on Orbitz
The hotel was excellent for a special occasion. Absolutely perfect weekend!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous

Posted Oct 16, 2015
It was a fabulous hotel, the staff were very accommodating and very friendly. The most comfortable I've ever slept in outside of my own
Comment from Hotel Management
Oct 20, 2015 by The Peninsula Chicago, Hotel Management
Dear aideen, Thank you for visiting The Peninsula Chicago and for posting your gracious review. We look forward to your return visit, hopefully again soon! Warm regards, Richard Sorensen Hotel Manager