Ratings based on 645 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great location and deluxe rooms

Posted May 25, 2017
Pros: Deluxe rooms
Cons: Food and Beverage
Location: You are in the heart of Chiacgo
It's hard to beat the luxury of this hotels rooms and service. Just wish they had better hotel bar with at least one TV somewhere on the property to watch a game
Comment from Hotel Management
May 26, 2017 by Vincent Prioult , Hotel Management
Dear Greg, Thank you for sharing your experiences at The Peninsula Chicago. We are pleased to hear that you enjoyed your accommodations and the location of our property. We also appreciate your comments about The Bar and I will be sure to share with the team. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

perfect Chicago getaway

Posted May 20, 2017
Pros: Everything
Location: Right in the middle of Magnificent Mile shopping and restaurants, can walk to the lakefront - ideal location
Incredible friendly and helpful service, first-class room, beautiful pool and ideal location
Comment from Hotel Management
May 22, 2017 by Resident Manager , Hotel Management
Dear Mark, Thank you for visiting The Peninsula Chicago and for taking the time to post your review. We are happy that you enjoyed your visit, our service and the location our property. We look forward to welcoming you back again. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Top notch

Posted May 18, 2017
This hotel is perfection. The staff, room construction and details, food, location. Super. So glad we chose the peninsula for our hotel. We travel internationally very often and usually stay at 5 star hotels and this one doesn't disappoint.
Comment from Hotel Management
May 18, 2017 by Vincent Prioult, Resident Manager , Hotel Management
Dear Friend of the Peninsula, Thank you for visiting The Peninsula Chicago and for posting your gracious review. We are happy to read that you enjoyed the accommodations, amenities and our service. We look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Perfect in Every Way

Posted Apr 16, 2017
Service was quick, responsive, and always friendly. Attention to detail was evident. We appreciated Michael's (doorman) advice and recommendations. Sunday brunch was exceptional! The room was everything one expects in a luxury hotel. Next time I stay in NY, it will be at the Peninsula as well based on our experience in Chicago.
Comment from Hotel Management
Apr 19, 2017 by Resident Manager, Hotel Management
Dear dan and glo, Thank you for taking the time to post your review on Expedia. We are glad to read that you enjoyed your stay and that our team was friendly and welcoming making your visit memorable. I will be sure to pass on your note to the team. We look forward to welcoming you to The Peninsula Chicago. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, MI

No words to adequately explain this marvelous hote

Posted Apr 11, 2017
Pros: This was only a one night stay on a stopover in Chicago but let me tell you...I will never stay anywhere else on my future visits than The Peninsula.
This was only a one night stay on a stopover in Chicago but let me tell you...I will never stay anywhere else on my future visits than The Peninsula. It is just sublime in every way. The amenities in th room that they've thought of are literally incredible. There was a fax/printer in our room. Multiple charging cables, plugs and ports everywhere. Full room control on two tablet devices and one handleheld remote...and it goes on and on.
Comment from Hotel Management
Apr 14, 2017 by Resident Manager, Hotel Management
Dear Nofal, Thank you for sharing your positive comments on your recent stay at The Peninsula. We are delighted to hear that you enjoyed several of the technology features in your room. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from VN

Excellent hotel in a fine location

Posted Apr 7, 2017
Outstanding service and facilities. Rooms of the Highest quality equipped with all the latest technology. Bathrooms have full baths witg the latest tv screens.
Comment from Hotel Management
Apr 11, 2017 by Resident Manager, Hotel Management
Dear 5* Hotel Critic, Thank you for sharing your kind review of your recent stay at The Peninsula Chicago. We are glad to hear that you enjoyed the recently renovated rooms as well as the service and facilities. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from OH

Peninsula Chicago

Posted Apr 4, 2017
Pros: Bright, clean, fresh, classic modern. Very friendly and helpful staff.
Cons: Put a clock in the rooms.
Location: Half block from Michigan Ave. Very convenient to loads of shopping and experiencing Chicago at its best.
Everything about my stay at the Peninsula Chicago was fantastic! It is pricy, but I would love to stay there again if I have the opportunity and if I feel I can afford it.
Comment from Hotel Management
May 18, 2017 by Resident Manager, Hotel Management
Dear Susan, Thank you for sharing your positive feedback on your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed the overall ambiance of the hotel and that you had a positive experience with the staff. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chapel Hill, NC

Gorgeous hotel and exceptional service

Posted Apr 1, 2017
Pros: We liked the luxury, old world style and exceptional service.
Location: The location is perfect, close to shopping, restaurants and anything you need.
We have stayed in Chicago many times, but this is our new favorite hotel. Gorgeous, elegant public spaces. Our room was a superior room and had every amenity we needed plus more. The bed was so comfortable and cozy and the room was very quiet on the 15th floor. All the hotel staff were exceedingly friendly and accommodating. Thank you Peninsula Chicago - we will be back!
Comment from Hotel Management
Apr 4, 2017 by Resident Manager, Hotel Management
Dear Kristina, Thank you for sharing your positive comments with regards to your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed the service throughout your stay, and that you were pleased with your room, and found the location to be favorable. We hope to welcome you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
Best Hotel in Chicago. They think of everything. Cleanest rooms I've experienced and I usually stay at Ritz Carlton and Four Season properties. Quietest rooms, you never hear a shower or toilet flush from adjoining rooms. A must stay when visiting Chicago.
Comment from Hotel Management
Apr 3, 2017 by Resident Manager, Hotel Management
Dear Traveler, Thank you for sharing your kind review of The Peninsula Chicago. We are delighted to hear that you had a positive experience the recently renovated rooms. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Avon, Indiana

Exceeded all expectations

Posted Mar 26, 2017
This stunning hotel offers the coolest technology for you room. The best was hard but comfortable. Loved the layout of the room. Real china. Amazing housekeeping. Stunning bathroom. Can't wait to go back
Comment from Hotel Management
Mar 28, 2017 by Resident Manager, Hotel Management
Dear Kellie, Thank you for sharing your positive comments on your recent experience at The Peninsula Chicago. We are delighted to hear that you enjoyed in in-room technology, bed and bathroom. We are also glad to hear that you had a positive experience with our housekeeping service. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager