Ratings based on 673 Verified Reviews

4.9 out of 5
98% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wayne, IL

Great location, close to everything

Posted Jul 15, 2017
Have stayed here often. Great service, nice room, great technology and perfect location. One of our go to hotels when we get to the city.0
Comment from Hotel Management
Jul 17, 2017 by Maria Zec, General Manager , Hotel Management
Dear J, Thank you for visiting The Peninsula Chicago and for your continued patronage. We are always happy to hear from our loyal guests and truly appreciate your comments about the in-room technology and location. We hope to welcome you back again soon! Warm regards, Maria Zec General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in heart of action

Posted Jul 7, 2017
Very nice hotel with attentive staff. Would recommend.
Comment from Hotel Management
Jul 10, 2017 by Vincent Prioult , Hotel Management
Dear Friend of the Peninsula, Thank you for sharing your nice comments about our property and the team. We are honored by your recommendation and we look forward to welcoming you back to The Peninsula Chicago. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Very nice. The room is very comfortable (air conditioning is good), especially bathroom is good.
Comment from Hotel Management
Jul 7, 2017 by Vincent Prioult , Hotel Management
Dear Friend of The Peninsula, Thank you for sharing your positive comments about your recent visit. We look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Kid friendly resort

Posted Jul 7, 2017
We had the best time at this hotel the staff was very professional and very helpful. Hotel had wonderful amenities and services. They have a kids program that is great and definetly worth looking into if staying at the hotel.
Comment from Hotel Management
Jul 7, 2017 by Vincent Prioult , Hotel Management
Dear Friend of the Peninsula, Thank you for sharing your experiences at The Peninsula Chicago We are delighted to hear that you enjoyed your visit and our offerings, but your comments about how professional and helpful the team are truly appreciated. I will be sure to share your note. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel Every

Posted Jun 26, 2017
This is the best hotel I ever stayed in. The staff was very professional and the attentiveness was far beyond expectation!
Comment from Hotel Management
Jun 27, 2017 by Vincent Prioult , Hotel Management
Dear Adam, Thank you for choosing The Peninsula Chicago and for sharing your nice comments about our service. We are truly flattered to hear that we are the best hotel that you have had ever stayed in. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located and very helpful staff

Posted Jun 7, 2017
A very well located hotel, comfortable, nice and helpful staff.
Comment from Hotel Management
Jun 12, 2017 by Resident Manager, Hotel Management
Dear Friend of The Peninsula, Thank you for choosing The Peninsula Chicago and for sharing your kind remarks about our service and the location of our property. We all look forward to welcoming you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Luxuriously modern

Posted May 31, 2017
Pros: Modernity, comfort, location, service.
Cons: I am having trouble trying to think of any.
Location: Very convenient to the best of shopping and dining around the Magnificent Mile. A few blocks from the Museum of Contemporary Art.
It is clear that considerable thought has gone into the design and execution of every aspect of this luxury hotel. The location is conveniently just off the Magnificent Mile. Essentially everything in the room is controlled by a Samsung tablet (one for either side of the bed). Large flat-screen tv faces the comfortable loveseat, but can be swung out nearly 90 degrees for easy viewing from the bedside. There is a dongle for recharging almost any electronic gadget in multiple locations around the room - which has its own printer and fax machine. Generously sized bathroom and dressing area. We only ate breakfast here, but the light in the high ceilinged Lobby was lovely - wish we had had time to enjoy tea with the string duet playing in the background. The staff is international and clearly well-trained. Clearly one of the pricier hotels in Chicago, but this is a case of getting what you paid for.
Comment from Hotel Management
Jun 2, 2017 by Vince Prioult , Hotel Management
Dear Friend of The Peninsula, Thank you for choosing The Peninsula Chicago and for the complimentary review. We are happy to hear that you enjoyed your accommodations, our service and the location of our property. We hope to have an opportunity to welcome you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Beautiful after the renovation!

Posted May 28, 2017
I've stayed at this Peninsula before, about 2 years ago and the rooms were a little dated. But now 2 years later, the rooms were beautiful- a lot of closet space in the suite, Nespresso machine and many phones conveniently located. The staff is top rate, I enjoyed my stay.
Comment from Hotel Management
Jun 2, 2017 by Vincent Prioult , Hotel Management
Dear William, Thank you for choosing The Peninsula as the place to stay when visiting Chicago. We are delighted to hear from our loyal guests and thank you for your continued patronage. We are happy that on your returned visit you enjoyed our renovated guestroom and all the amenities. We hope to welcome you back again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great location and deluxe rooms

Posted May 25, 2017
Pros: Deluxe rooms
Cons: Food and Beverage
Location: You are in the heart of Chiacgo
It's hard to beat the luxury of this hotels rooms and service. Just wish they had better hotel bar with at least one TV somewhere on the property to watch a game
Comment from Hotel Management
May 26, 2017 by Vincent Prioult , Hotel Management
Dear Greg, Thank you for sharing your experiences at The Peninsula Chicago. We are pleased to hear that you enjoyed your accommodations and the location of our property. We also appreciate your comments about The Bar and I will be sure to share with the team. We all look forward to your return visit, hopefully again soon. Warm regards, Vincent Prioult Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

perfect Chicago getaway

Posted May 20, 2017
Pros: Everything
Location: Right in the middle of Magnificent Mile shopping and restaurants, can walk to the lakefront - ideal location
Incredible friendly and helpful service, first-class room, beautiful pool and ideal location
Comment from Hotel Management
May 22, 2017 by Resident Manager , Hotel Management
Dear Mark, Thank you for visiting The Peninsula Chicago and for taking the time to post your review. We are happy that you enjoyed your visit, our service and the location our property. We look forward to welcoming you back again. Warm regards, Vincent Prioult Resident Manager