Beautiful Downtown Hotel Close To Everything
Posted Feb 8, 2017
I would like to extend my gratitude to the staff at The Peninsula Chicago for superior customer service! The staff was very attentive, and accommodating to our needs from the time we stepped on to the premises. My husband, and I celebrated our 3rd wedding anniversary, and could not have been more please. As seasoned travelers, we rated The Peninsula Chicago as number one hands down! The staff was aware of our celebration, and greeted us with not only an upgraded room, but a welcome spread that consist of chocolate covered strawberries, a bottle of Moet, and a card. We really appreciate the thoughtfulness in the gesture.The room was comfortable, clean, and had an awesome view of Michigan Ave. We cannot stop raving about this hotel. I strongly recommend!
Comment from Hotel Management
Feb 17, 2017 by Resident Manager, Hotel Management
Thank you for sharing your feedback on your recent experience at The Peninsula Chicago. We are honored that you and your husband chose to stay with us for your third wedding anniversary, and delighted to hear that you experienced great customer service during your stay.
We hope to welcome you back again soon!