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Overview of The Westin Chicago Northwest

Photo gallery

Featured Image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

The Westin Chicago Northwest

4 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationPirates Cove Childrens Theme Park4 min drive
    Popular LocationAlexian Brothers Medical Center5 min drive
    Popular LocationRainbow Falls Waterpark5 min drive
    AirportChicago, IL (ORD-O'Hare Intl.)23 min drive

Choose dates to view prices

  • Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 1000 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 700 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 1000 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Itasca

Located in Itasca, The Westin Chicago Northwest is in the business district and near the airport. Woodfield Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Legoland Discovery Center and Schaumburg Medieval Times. Looking to enjoy an event or a game while in town? See what's happening at Allstate Arena or Sears Center. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Pirates Cove Childrens Theme Park - 4 min drive
  • Alexian Brothers Medical Center - 5 min drive
  • Rainbow Falls Waterpark - 5 min drive
  • Lynfred Winery - 8 min drive
  • Bloomingdale Golf Club - 9 min drive

Getting around

  • Itasca Station - 4 min drive
  • O'Hare Station - 21 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • Market Place — 1 min walk
  • 400 Park Bistro — 1 min walk
  • Daddy O’s Diner of Itasca — 4 min drive
  • Tree Guys Pizza Pub — 4 min drive
  • Starbucks — 4 min drive
View in a map

About this property

The Westin Chicago Northwest

Suburban hotel with 2 restaurants and free area shuttle
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 416 rooms provide conveniences like sitting areas and refrigerators, plus WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 5.00 per day)
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 19.95 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • 24-hour business center
  • 19 meeting rooms
  • Conference space (44935 square feet)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
2 per room (up to 40 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 5.00 per day
  • Facilities fee: USD 10.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 4 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

Frequently asked questions

Can I cancel my reservation for free at The Westin Chicago Northwest and receive a full refund?
Yes, The Westin Chicago Northwest offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Chicago Northwest cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Chicago Northwest?
As of Mar 4, 2021, prices found for a 1-night stay for 2 adults at The Westin Chicago Northwest on Mar 12, 2021 start from $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Westin Chicago Northwest have a pool?
Yes, this property has an indoor pool.
Is The Westin Chicago Northwest pet-friendly?
Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. Service animals are exempt from fees.
How much is parking at The Westin Chicago Northwest?
Self parking is free at this property; nearby parking is also free.
What time is check-in at The Westin Chicago Northwest?
Check-in is from 3 PM - midnight.
What time is check-out at The Westin Chicago Northwest?
Check-out is at noon.
Where is The Westin Chicago Northwest located?
Situated near the airport, this hotel is within 2 mi (3 km) of Ned Brown Forest Preserve, Pirates Cove Childrens Theme Park, and Alexian Brothers Medical Center. Rainbow Falls Waterpark is 2.7 mi (4.4 km) away.
4.2
Very Good
Rating 5 - Excellent. 555 out of 989 reviews
5 - Excellent 56%
Rating 4 - Good. 262 out of 989 reviews
4 - Good 26%
Rating 3 - Okay. 82 out of 989 reviews
3 - Okay 8%
Rating 2 - Poor. 38 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 52 out of 989 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family and small children, Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast, with limited restaurant & bar hours, pillows were not fluffy enough. Other than that the stay was great. : )
Stayed 2 nights in Feb 2021

2/5 Poor

Traveled with family and small children, Business traveler
Sad face IconDisliked: Staff & service
Okay, it's covid-19 but I've never seen such a skeleton staff. This big vacuous convention hotel was not very occupied, so no doubt that's the reason. But you would think they would have been thankful for those of us who showed up. Instead, there was no greeting, no luggage help, no information for those who didn't know that the pool needed reservations , extraordinarily slow dismissive service from one front desk person, meager food etc. The health club pool was nice and felt like a resort, but after letting a limited amount of people in, no one checked their use, so there was a lap swimmer out of the lap lane running into children, egged on by a rude coach who thought he was above policy. The rooms had no personality at all, although they were very roomy (and look out over the parking lot). Don't go for the charm or service. Workable for a DIY holiday, during covid.
Stayed 1 night in Feb 2021

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was terrible. Do not recommend. Room was dirty. TV DIDNT WORK. Just overall bad experience
Stayed 1 night in Feb 2021

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was very clean, and staff very helpful.
Stayed 1 night in Feb 2021

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