Ratings based on 1,355 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great Location. Fun Hotel

Posted Jul 25, 2016
Pros: Location was the best thing.
Location: Magnificent Mile, Millennium Park, Lots of Restaurants, Riverwalk
The location makes it very good for young tourists who want to shop, eat and go out at night. The rooftop bar is great for afternoon drinks or an evening out.
5 out of 5
by A verified traveler from San Juan, PR

Great Value ambiance and location

Posted Jul 13, 2016
This hotel has a great location. The staff is very helpful. The rooms are great and has a great place for breakfast adjacent.
Comment from Hotel Management
Jul 14, 2016 by theWit Guest Relations Manager , Hotel Management
Dear Witty Guest, Thank you for staying with us, and sharing such a terrific review of your experience. We appreciate your kind words about our staff, and were delighted that you enjoyed breakfast at our award winning State and Lake Chicago Tavern! We hope to serve you again soon. Warm Regards, theWit Guest Relations Manager
4 out of 5
by Ryan from Yorba Linda, California

Great hotel at exceptional value!

Posted Apr 21, 2016 on Hotels
Most everything about theWit was great. The room was really nice, the hotel was classy, the service was wonderful, and the bars and restaurants were great. The only bummer was the daily wifi charge which I believe should be included, but at the least much less than the $12.00 per day. I will definitely stay at theWit the next time I am in Chicago.
Comment from Hotel Management
Jun 25, 2016 by Guest Relations Manager, Hotel Management
Dear Ryan, Thank you for choosing theWit for your visit to Chicago, and sharing such terrific feedback regarding your stay. We are thrilled that you were pleased with the quality of our property and the friendly service that our staff provided you! We were happy to learn that you enjoyed your experiences at State and Lake Chicago Tavern and ROOF. We also appreciate your constructive feedback, and want to share that many of our guests enjoy complimentary wifi when staying with us. If we have the wonderful opportunity of serving you again, we would be happy to assist you with also obtaining this great benefit during future visits. With Kind Regards, theWit Guest Relations Manager
3 out of 5
by April from Chicago

It was just OK...,

Posted Apr 21, 2016 on Hotels
It was just ok... Lobby was to small for me
Comment from Hotel Management
Jun 25, 2016 by Guest Relations Manager, Hotel Management
Dear April, Thank you for choosing theWit, and taking the time to share feedback about your experience. Please accept our apologies for not meeting your expectations. As we are a boutique property, our lobby is smaller than some of the larger hotels in the area. However, we do offer some great places where our guests may relax and enjoy the unique atmosphere that theWit provides, such as our State and Lake Chicago Tavern, Phoenix Lounge, and ROOF, our award winning roof top bar and lounge. We do hope that you will still consider us for future stays, and look forward to the opportunity to serve you again. With Kind Regards, theWit Guest Relations Manager
4 out of 5
by A verified traveler

Good location

Posted Apr 20, 2016
Pros: Hotel restaurant was great for breakfast.
Cons: Take the time to sweep around the edges of the room.
Location: Excellent for shopping, restaurants, transportation and night spot
Staff were very hospitable, overall it was an great experience.
Comment from Hotel Management
Apr 21, 2016 by theWit Guest Relations Manager, Hotel Management
Dear Witty Guest, Thank you for choosing theWit, and sharing feedback from your stay. We are privileged to have such an iconic and convenient location, and are delighted that you enjoyed it! Our award winning State and Lake Chicago Tavern is a wonderful place to enjoy a delicious breakfast, and we're so happy you had the opportunity to visit. We also appreciate your constructive comments and apologize for the concerns you shared about your accommodation. Please rest assured that your concerns will be addressed. We hope to have the opportunity to serve you again soon. With Kind Regards, theWit Guest Relations Manager
5 out of 5
by Holly from Chicago

Posted Apr 18, 2016 on Hotels
Beautiful view from our room and the bathroom!
Comment from Hotel Management
Jun 25, 2016 by Guest Relations Manager, Hotel Management
Dear Holly, Thank you for choosing theWit, and taking the time to share feedback about your visit. We are thrilled that you enjoyed the quality of your guest room and the beautiful view! We hope to see you at theWit again soon. With Kind Regards, theWit Guest Relations Manager
4 out of 5
by A verified traveler

Posted Apr 18, 2016 on Hotels
Right next to the "L" so it was a bit loud. Staff did not inform me that the rooftop bar was closed during my stay.
Comment from Hotel Management
Jun 25, 2016 by Guest Relations Manager, Hotel Management
Dear Witty Guest, Thank you for choosing theWit for your visit to Chicago. We appreciate your constructive feedback, and apologize for not fully meeting your expectations during your visit. We do want to share that while all of our guest rooms have sound proofing, some are quieter that others. If we do have the privilege of serving you again, we would be happy to honor any preference you might have regarding the location of your accommodation. We also regret that you were not able to visit ROOF during your stay, and hope to have the opportunity to welcome you back to enjoy the venue in the future. With Kind Regards, theWit Guest Relations Manager
5 out of 5
by Dan

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
4 out of 5
by Livingston from Nassau BAHAMAS

Affordable luxury

Posted Apr 9, 2016 on Hotels
This his exceeded my expectations.
Comment from Hotel Management
Jun 18, 2016 by Guest Relations Manager, Hotel Management
Dear Livingston, Thank you for choosing theWit for your visit to Chicago. We are thrilled that we exceeded your expectations! We hope to have the opportunity to serve you again soon. With Kind Regards, theWit Guest Relations Manager
5 out of 5
by Karen from Indiana

Posted Apr 6, 2016 on Hotels
Came to Chicago to see Van Gogh show at Art Institute and stayed at theWit because of its proximity to the museum.Staff was very friendly and helpful. Even gave us extra cookies when we checked out!Room was spacious and clean. Only drawback was poor WiFi service on our floor (12th floor).
Comment from Hotel Management
Jun 11, 2016 by Guest Relations Manager, Hotel Management
Dear Karen, Thank you for choosing theWit for your stay in Chicago, and sharing such lovely feedback regarding your visit. We are delighted that you were pleased with the quality of service that you received from our friendly staff. We also appreciate your constructive comments regarding the wifi service on your guest floor, and apologize for the inconvenience. We will certainly be addressing your concerns. We hope to see you at theWit again soon, and will have freshly baked cookies awaiting your arrival! With Warm Regards, theWit Guest Relations Manager