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Thompson Chicago

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Thompson Chicago

Thompson Chicago

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationJohn Hancock Center7 min walk
  • Popular LocationWater Tower Place8 min walk
  • Popular LocationChicago Riverwalk6 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

Choose dates to view prices

About this area

Chicago

Located near the beach, Thompson Chicago is in Gold Coast neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Chicago Riverwalk and Grant Park, while Lincoln Park Zoo and Navy Pier are popular area attractions. Consider Concord Music Hall for a night out, and don't miss Field Museum of Natural History if you're traveling with kids. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • John Hancock Center - 7 min walk
  • Water Tower Place - 8 min walk
  • Chicago Water Tower - 9 min walk
  • Northwestern Memorial Hospital - 14 min walk
  • Chicago Riverwalk - 6 min drive

Getting around

  • Millennium Station - 3 min drive
  • Clark-Division Station - 6 min walk
  • Chicago O'Hare International Airport (ORD) - 32 min drive

Restaurants

  • Nico — 1 min walk
  • The Hangge-Uppe — 3 min walk
  • Spiaggia — 4 min walk
  • Doc B’s Restaurant + Bar — 4 min walk
  • Hash House a go go — 4 min walk

About this property

Thompson Chicago

Luxury hotel connected to a shopping center in Gold Coast, walk to John Hancock Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. All 247 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. IPod docks, rainfall showerheads, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Thompson Chicago offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Conference space (9000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel
Thompson Chicago Hotel
Thompson Chicago Chicago
Thompson Chicago Hotel Chicago

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 764 out of 986 reviews
5 - Excellent 77%
Rating 4 - Good. 159 out of 986 reviews
4 - Good 16%
Rating 3 - Okay. 40 out of 986 reviews
3 - Okay 4%
Rating 2 - Poor. 17 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 986 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

2/5 Poor

Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While we were there the restaurant and bar were still closed. We also did not use room service or housekeeping. Front desk was friendly. Location is great. Room very comfortable.
Stayed 3 nights in May 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, however the condition of the room was not up to the standard expected at the price.
Stayed 2 nights in May 2021