Ratings based on 805 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect location

Posted Jan 16, 2017
The hotel was at a great location. The hotel atmosphere was eclectic and nice to hang around. The rooms were very nice and the staff over exceeded my expectations!
3 out of 5
by A verified traveler

Gap in sliding bathroom doors too revealing

Posted Jan 14, 2017
Pros: Price. Staff.
Cons: Bathroom doors should close all the way. I will not stay at this hotel again.
Location: Reasonable walk to Michigan ave.
Bad bathroom door design caused significant gap making bathroom activities visible. Ok if you are staying by yourself. Too revealing if sharing with other occupant.
5 out of 5
Recommended
for Everyone
by A verified traveler

location, cleanliness, great staff

Posted Jan 7, 2017
This is the best hotel I've stayed in, in the past 10 years in the US! The staff is wonderful, food fresh and delicious and all services were perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 5, 2017
Pros: Friendly staff
Cons: Noise in hallways, other guests
Noisy in hallways at night, remind guests to try and keep quiet late at night
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice weekend getaway

Posted Jan 3, 2017
Quick short walk to the mile. Conveniente shops around like 7 eleven, panera, subway. Really modern and super clean hotel. Would def recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2017
The only problem was December 25,only one person working in the restaurant,she work very nice and rapidly but alone is incorrect for the administration to do that
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Nice hotel with a 2 minute walk to Navy Pier

Posted Dec 31, 2016
We had a very easy time checking in and they even let us check in early. The valet service is great and the staff made the stay the nicest. Every single person was genuinely nice, polite, and friendly. The rooms were decorated really cool, but beds are small. Not queens, small full size beds. Other than that, great hotel!
1 out of 5
by A verified traveler from Colorado

Posted Dec 28, 2016
Horrible and over priced. The hotel rooms aren't as nice as they say.
4 out of 5
by A verified traveler

Posted Dec 28, 2016
Cons: Beds are not queen size. Parking cost some. Breakfast free is not good enough, we have to order from menu instead.
Beds are not queen size. Parking cost some. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead. Breakfast free is not good enough, we have to order from menu instead.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Loved the hotel. Loved the view. Only thing I did not like was the overnight parking rates and the incidental deposit. I've stayed at equally nice hotel for half of the price for parking and for a fraction of the deposit.