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Waldorf Astoria Chicago

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Indoor pool
Indoor pool
Indoor pool
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Overview of Waldorf Astoria Chicago

Waldorf Astoria Chicago

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationJohn Hancock Center6 min walk
  • Popular LocationWater Tower Place6 min walk
  • Popular LocationChicago Riverwalk18 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)31 min drive

Choose dates to view prices

About this area

Chicago

Located on a lake, Waldorf Astoria Chicago is in Near North Side neighborhood and is connected to a shopping center. Chicago Water Tower and Merchandise Mart are notable landmarks, and the area's natural beauty can be seen at Chicago Riverwalk and Grant Park. Consider Concord Music Hall for a night out, and don't miss Lincoln Park Zoo, a top local attraction. Spend some time exploring the area's activities, including sailing, golfing, and segway rentals/tours.
Popular Location

What's nearby

  • John Hancock Center - 6 min walk
  • Water Tower Place - 6 min walk
  • Chicago Water Tower - 7 min walk
  • Northwestern Memorial Hospital - 12 min walk
  • Chicago Riverwalk - 18 min walk

Getting around

  • Millennium Station - 3 min drive
  • Chicago Station (Red Line) - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 31 min drive

Restaurants

  • Patisserie — 1 min walk
  • McCormick & Schmick's Seafood — 3 min walk
  • Tavern on Rush — 3 min walk
  • Ditka’s Restaurant — 3 min walk
  • Dublin Bar & Grill — 3 min walk

About this property

Waldorf Astoria Chicago

Luxury hotel connected to a shopping center in Near North Side, walk to John Hancock Center
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 215 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, 24-hour room service, and LCD TVs.
Waldorf Astoria Chicago offers 215 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Waldorf Astoria Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 77 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 mi

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: USD 15 for adults and USD 20 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Spa tub
  • Yoga classes

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • German
  • Korean
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (7914 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs welcome
1 per room (up to 30 lbs)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 20 for children (approximately)
  • Valet parking fee: USD 77 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number Hotel License

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Waldorf Astoria
Waldorf Astoria Chicago
Waldorf Astoria Hotel Chicago
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Hotel
Waldorf Astoria Chicago Chicago
Waldorf Astoria Chicago Hotel Chicago

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 800 out of 995 reviews
5 - Excellent 80%
Rating 4 - Good. 114 out of 995 reviews
4 - Good 11%
Rating 3 - Okay. 36 out of 995 reviews
3 - Okay 4%
Rating 2 - Poor. 23 out of 995 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 995 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Waldorf was fantastic! We were staying for a birthday celebration and they offered a free room upgrade, early check-in and left a birthday surprise in our room. The service was impeccable.
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's a 3 stars hotel disguised as 5 star. Aside from not having a lobby, nothing worked, fireplace not working, sauna not working, air condition had problem, the room was fine but not luxurious at all, exposed tv cables etc. I'm highly disappointed specially since I paid $1000 /night for my room
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, epitome of customer care and service. Definitely will stay again.
Stayed 1 night in May 2021

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and it’s a great location! I’ve stayed here many times. Staff however is unresponsive and not very helpful. Every single time I call valet or the front desk no one answers. This happens every visit and it’s extremely frustrating. Need to call multiple times. Also, I’ve always asked for early check in and have never once been accommodated.
Stayed 2 nights in May 2021