Ratings based on 6,539 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2016
Very friendly staff, unexpected upgrade, beautiful and historic building in the center of some of the great cultural institutions of Chicago.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2016
hotel is located conveniently in the city and is walking distance to most major attractions. perfect for our overnight trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Downers Grove, Il

Close to Michigan Ave shopping

Posted Feb 10, 2016
Great location, great staff. Air vents a bit noisy but overall nice accommodations. Great place to stay for a weekend shopping trip.
Comment from Hotel Management
Feb 10, 2016 by H McNier, Hotel Management
Thank you for taking the time to share your comments with us. We are glad you enjoyed your shopping trip and look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
Nice hotel. I would recommend to anyone including people with small children.
Comment from Hotel Management
Feb 10, 2016 by H McNier, Hotel Management
Thank you for sharing your comments with us. It was our pleasure to serve you and we look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wheaton, Illinois

Great hotel within a block from the Mag Mile

Posted Feb 9, 2016
Pros: The ambiance and location
Cons: Nothing
Location: The location is perfect. It is within a block of the Mag Mile, offering great restaurants, and fantastic shopping.
I wanted a hotel that was close to all of the major attractions Chicago has to offer, and this hotel fit the bill.
Comment from Hotel Management
Feb 9, 2016 by H McNier , Hotel Management
Thank you for sharing your comments with us. It was our pleasure to serve you and we hope to see you return again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Merrill, WI

Nice hotel close to everything!

Posted Feb 8, 2016
I was very pleased with our stay. The only thing which was still tolerable was everything is pretty small. The rooms and the elevators. Oh and you have to pay for breakfast and WiFi in your rooms. Other than that beds were Great, very comfortable! Bathroom & Shower are very nice as well!
Comment from Hotel Management
Feb 9, 2016 by H McNier, Hotel Management
Thank you for taking the time to share your comments with us. It was our pleasure having you as our guest and we hope to see you return again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Feb 7, 2016
Pros: Enjoyed the room and historic quality.
Cons: Complimentary coffee in the mornings should go longer and transition to fruit infused water.
Right off Michigan Avenue, close to world class eating!
Comment from Hotel Management
Feb 9, 2016 by H McNier, Hotel Management
Thank you for taking the time to share your comments with us. It was our pleasure having you as our guest and we hope to see you return again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 6, 2016
Close to everything, comfortable, and friendly staff
Comment from Hotel Management
Feb 9, 2016 by H McNier, Hotel Management
Thank you for sharing your comments with us. We hope we get to welcome you back with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown location.

Posted Feb 6, 2016
Families gathered for a bridal shower. We all enjoyed the hotel although the rooms were very small.
Comment from Hotel Management
Feb 9, 2016 by H McNier, Hotel Management
Thank you for sharing your comments with us. We are glad you enjoyed your bridal shower weekend and hope you return again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Excellent hotel downtown

Posted Feb 2, 2016
This hotel was a fantastic choice for my weekend stay in Chicago. Right on the "magnificent mile", it was just a short walk from many restaurants, shops, and landmarks. For the price, you'll be hard pressed to find a hotel downtown of this quality.
Comment from Hotel Management
Feb 9, 2016 by H McNier, Hotel Management
Thank you for sharing your comments with us. We are glad that you enjoyed our central location and we hope we get the opportunity to serve you again soon!