Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 24, 2016
Nice hotel close to Tinley Park. Tons of things to see and do in the area.
5 out of 5
by A verified traveler from Upstate NY

Short Chicago Trip

Posted Aug 14, 2016
Pros: Everything
Cons: Breakfast
Location: We traveled to downtown Navy Pier and Willis Tower
It was well maintain hotel. The room was clean, comfy and excellent space. I will recommend to others. The price was right. The breakfast could improve, too crowded in the morning and it was not replaced the items finished. The rest of the hotel, pool and amenities were excellent. The bathroom was clean and we received new towels the two days we stayed. Our beds were done and replenished the things used during the night (soap, cream, etc.)
2 out of 5
by A verified traveler

Too Hot Too Noisy

Posted Aug 9, 2016
The air conditioner did not work and the coolest it got was 74 degrees. Called at 3 am and again at 7 am but did not come to fix air..because I had put the do not disturb sign out that night...could have rang the room! The hotel door was loose and every time another door in the hallway closed it was like reslamming my room door...I was woken up all night and earlier morning.
3 out of 5
by A verified traveler from Orlando

Decent priced hotel with easy access to Chicago

Posted Jul 24, 2016
Pros: Rooms were big, good bed, breakfast was decent with enough choices
Cons: Carpets throughout hotel and room could be improved to give it a newer and fresher look, gym was okay for cardio but nothing else
Location: Location was convenient to highway and access to Chicago, restaurants and shopping around
Everything was ok, good location with restaurants and shopping around
5 out of 5
by Elizabeth

Posted May 18, 2016 on Hotels
Comment from Hotel Management
Jun 28, 2016 by General Manager, Hotel Management
Thank you for allowing us to serve you. We look forward to serving you again soon.
5 out of 5
by Jeanine

Posted May 17, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you for allowing us to serve you. We look forward to serving you again soon.
5 out of 5
by Kate from NYC

can't complain

Posted May 3, 2016 on Hotels
comfortable, clean and great housekeeping
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you for allowing us to serve you. We look forward to serving you again soon.
5 out of 5
by A verified traveler

Posted Apr 30, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you for allowing us to serve you. We look forward to serving you again soon.
3 out of 5
by Jen

Average hotel

Posted Apr 30, 2016 on Hotels
Average hotel. It could have been a little cleaner but the rate wasn't too bad. I was on business and didn't have time to explore much of the area. It is close to many restaurants and stores.
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Thank you for your review. We do hope you will visit us again the next time you are in town for business.
5 out of 5
by A verified traveler

Nice hotel close to the convention center.

Posted Apr 25, 2016
Everything was above my expectations. Was $3.71 Uber ride.
Comment from Hotel Management
Jun 27, 2016 by General Manager, Hotel Management
Wonderful! We are happy to hear we exceeded your expectations! Please allow us the honor of serving you again soon.