Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Frankfort , IL

Disappointed.

Posted Nov 2, 2016
Pros: Check in was fine. Nice hotel staff member greeted us and checked us in. Liked the lobby and was looking forward to the stay.
Cons: Room was very average at best. Terrible pillows and towels. Bathroom tissue was like sandpaper. No water pressure in the shower. Bed was comfortable at least. A/C was barely adequate: noisy and sporadic. Breakfast, while free, was really bad: lots of sugar and white bread. Bad coffee. All of the dry cereals were sugary. No orange juice -- just yellow orangish flavored water. Terrible yogurt. Omelet was ok but assumed it was thawed and reheated. How hard is it to do a decent breakfast?
Location: Not much. Industrial park with a few restaurants and bars. Big box shopping,
5 out of 5
by A verified traveler

Nice clean and quiet

Posted Oct 11, 2016
Although check in was crowded with one employee at the front desk, she was very helpful and courteous.
Comment from Hotel Management
Oct 24, 2016 by Norma Oliveros, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
1 out of 5
by A verified traveler

small rooms not a friendly atmosphere

Posted Sep 30, 2016
Hotel looked great from outside but appearance is very deceiving staff very rude didn't want to help in any way experience was horrible
Comment from Hotel Management
Oct 25, 2016 by Norma Oliveros, Hotel Management
Thank you for your review. I am sorry to hear you did not enjoy your experience. Please allow us another opportunity to provide you with the quality service our guests are accustomed to receiving.
5 out of 5
by A verified traveler

Stay Here

Posted Sep 14, 2016
Real nice place for travelers or business. Clean accomadstions with the upgraded amminities. Great resturant within 50 steps.
Comment from Hotel Management
Oct 24, 2016 by Norma Oliveros, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
5 out of 5
by A verified traveler from St. Louis

Concert Trip

Posted Sep 7, 2016 on Hotels
Perfect location if you're seeing a show at the Hollywood Casino Ampitheatre.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback, we work hard to make everyone stay wonderful. We hope you come back and stay with us again. Norma Oliveros
5 out of 5
by A verified traveler

Posted Aug 30, 2016
Stay was wonderful staff was helpful rooms were clean
Comment from Hotel Management
Oct 24, 2016 by Norma Oliveros, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Aug 24, 2016
Nice hotel close to Tinley Park. Tons of things to see and do in the area.
Comment from Hotel Management
Oct 24, 2016 by Norma Oliveros, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by linda from Cleveland

This is what a hotel should be.

Posted Aug 20, 2016 on Hotels
This is such a clean, lovely hotel with a very good breakfast.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you for staying with us. We appreciate your feedback, we work hard to make everyone stay wonderful. We hope you come back and stay with us again. Norma Oliveros