Ratings based on 552 Verified Reviews

4.2 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Ingo

Ok stay

Posted Aug 23, 2017 on Hotels
My room was very loud, especially at night. Don't know where the noise came from. Bed was wonderful, but fridge was missing.
4 out of 5
by William

Temperature

Posted Aug 21, 2017 on Hotels
Staff and service was great but the thermostat in the room could only be adjusted to 68 degrees. The room never cooled down enough to be comfortable.
2 out of 5
by Fritz

Leaky ceiling and no assistance from management

Posted Aug 9, 2017 on Hotels
The room I was provided had a leak in the ceiling that drip down constantly overnight onto my suit case that was open and wet up my clothes. After alerting the manager Kay she alerted the grounds personnel who eventually stopped the leak and assessed the damage. "Kay" the manager on duty only took 20% off of my room and did not attempt to assist me as I had to find a place to wash and dry my clothes. I was quite a bit disappointed in my response as she did nothing to assist me and the grounds personnel appeared to be more concerned than Management. I do not believe I will ever stay there again as I was so disappointed and frustrated at managements response on top I was late for a business meeting due to having to find a laundry to service my clothes.
5 out of 5
by Michael

This traveler left a rating score only Posted Jul 27, 2017 on Hotels
1 out of 5
by CHALAUNDA

Posted Jul 14, 2017 on Hotels
Didn't get to stay
5 out of 5
by Mark

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by Mandy

This traveler left a rating score only Posted Jul 13, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
2 out of 5
by A verified traveler from Round Rock, TX

Misleading and disturbing

Posted Jun 26, 2017
Pros: Clean rooms
Cons: Hilton should be embarresed for this hotel to be in its family.
Location: NOT Nearby to Midway.
Expedia SHOULD NOT tie this hotel to Midway Airport as it is 10 miles away and a thirty minute trip in light traffic. The hotel attracts a party crowd with the need to place live security on each floor at night. I was awakened at 2:00 am with one man yelling at another man who keep pleading that he just wanted to go home.
5 out of 5
by Tammy

Great stay

Posted Jun 17, 2017 on Hotels
It's a great hotel, will definitely stay there again. Would definitely recommend!